Grand Central Kitchen Reviews Summary

Food Quality

Pros:

• "Absolutely delicious food at a really reasonable price."
• "The food is amazing! I had the Full English Breakfast with poached eggs, and it was cooked to perfection."
• "The omelette rolls tasted fantastic, with great flavour."
• "Food was brilliant, staff were brilliant & the prices were very reasonable."
• "The food here is ok, but the service by one of the ladies is terrible."
• "Good variety of food choices. Everything tasted lovely and the wait time was minimal."
• "The English breakfast was filling, not greasy. Everything all the plate was excellent."
• "The food is fresh and tasty, waiting staff was nice and helpful, good value for money."

Cons:

• "My only negative is the high price for a couple of extras my partner had with her meal."
• "The food here is ok, but the service by one of the ladies is terrible."
• "Update after response by them: you can see they don’t want to improve or take on the fact they served sub par toast."
• "The broche burger bun was not for human consumption I did eat the bacon of it though."
• "I had the breakfast deal bacon bap and coffee. The broche burger bun was not for human consumption."
• "Had a lovely breakfast here, however i ordered an iced latte and took a sip of it and it was horrible."
• "You order a plain omelette that is priced at 3pounds something and they charge you 9 pounds something because they put a small piece of cucumber and half a slice of plum tomatoes."
• "Food average, nothing special no locally sourced or organic for example."

Customer Service

Pros:

• "The staff are friendly and welcoming, brilliant service."
• "The staff were very chatty and friendly as well."
• "As soon as I walked in I was made to feel welcome by the very polite & friendly staff."
• "Staff are always nice."
• "The service is quick and the staff were nice even though it was extremely busy."
• "The staff are so friendly and attentive, the food is a reasonable price."
• "The staff were welcoming and attentive with very speedy service."
• "The staff were very helpful and friendly."

Cons:

• "The food here is ok, but the service by one of the ladies is terrible."
• "Update after response by them: you can see they don’t want to improve or take on the fact they served sub par toast."
• "Had a lovely breakfast here, however i ordered an iced latte and took a sip of it and it was horrible."
• "The customer service is excellent ! The staff were very courteous and hospitable."
• "You order a plain omelette that is priced at 3pounds something and they charge you 9 pounds something because they put a small piece of cucumber and half a slice of plum tomatoes."
• "I really enjoyed the food at GCK. Since it was a little late for breakfast at the time of my visit, I opted for a pesto chicken wrap."
• "Drinking glasses and cutlery were quite dirty. Food was ok!"
• "As a charitable organisation, when attempting to make a reservation for the young people I support, the owner, Sina, shouted at me down the phone."

Atmosphere and Location

Pros:

• "The atmosphere is chilled and not too loud/quiet."
• "It was a bit noisy when we came in but I guess it's a normal thing with all restaurants in the morning."
• "The atmosphere is amazing, nice chill music, staff are smiling and interacting great with the clients."
• "The cafe is very small however it is has a modern but authentic feel to it."
• "Wonderful atmosphere, kind , helpful and polite staff who will go out of the way to make you feel welcome."
• "Beautifully cooked full English breakfast. Full on flavour and not greasy."
• "Brilliant blend of British cafe, a New York vibe and European style."
• "The team at Grand Central Kitchen were warm, genuine, attentive and know how to deliver amazing customer service."

Cons:

• "It was only £55 for four of us and we had lots of sides and drinks."
• "Really lovely cafe, food was delicious- came here before we left after a weekend trip."
• "Couldn't rate this cafe any higher. Such an amazing veggie breakfast!"
• "This restaurant is a hidden gem."
• "Read the reviews, believe the hype 😄 This place was on our to-go place for a while and we shouldn’t have waited."
• "Fabulous place just outside New Street Station (by the trams)."
• "Me and my partner came here during a weekend away, and the food was amazing!"
• "Probably THE ONLY ONE valuable Very Early Morning BREAKFAST 🍳🥚🥓 EATERY down B'ham Centre!"