The Watermill Beefeater Reviews Summary

Food Quality

Pros:

• "Food was amazing and excellent value for money."
• "Good food.lovely helpful staff."
• "Good selection of pub grub, and the quality was quite nice."
• "The food was fantastic."
• "The food was nice, well cooked to request and wholesome."
• "The food was fresh and cooked to our liking."
• "Food was good, hot and presented well."

Cons:

• "Lasagne tastes like a microwave lasagne."
• "The calamari was full fat and completely burnt."
• "The food was awful... tepid in temperature, chewy, fatty meat... I needed a steak knife to cut the Yorkshire pudding which had the texture of a sponge."
• "Food was just okay but was cold."
• "£15 for an overcooked burger and 6 chunky chips ha."
• "The lobster part of the lobster burger was so small it was negligible."
• "Food was absolutely diabolical cold ribs and so tough the spicey sausage repeated on me all day and night."

Service

Pros:

• "Staff were very attentive."
• "Staff were well presented and friendly."
• "Our waitress was nice and helpful."
• "Amy was the best waitress I have experienced this year."
• "The service was great, good was lovely and served in good timing."
• "Staff where very helpful and accommodating finding a table for my mum, who is disabled and not able to use any stairs."
• "Service was great, waitress was lovely and chatty serving food that was hot and tasty."

Cons:

• "We got our money for the food back from.the manager who did not even ask why we diddnt want our food poor management"
• "Service poor."
• "Waitress slow and didn't ask options."
• "It took us 10 minutes to be seated, staff members kept walking past us and did not acknowledge us."
• "Waited 40 minutes just to have drinks order taken!!"
• "Absolutely appalling service."
• "Terrible service. Had to go searching for a waitress to take our order."

Cleanliness

Pros:

• "A nice clean beefeater."
• "The staff had me seated quickly at a nice clean table."
• "The pub is very clean sanitiser every few feet and lovely staff would go again soon."

Cons:

• "There was rubbish on the inside windowsill, food on some chairs and the horizontal blinds could do with a good dusting."
• "Outside entrance tables were full of empty glasses strewn around from the night before."
• "Also outside area was dirty."
• "The ladies toilets where appalling need a good cleaning or complete revamping they wouldn't flush they where very poor for a eating establishment."
• "Place needs a total refit dirty ripped seating walls grubby continental breakfast poor and lacking."
• "Sat at a table near the conservatory, messy stained carpets, radiator was splattered with God knows what and spiders webs on the ceilings and corner behind me."
• "The building it looking tired and worn out, with the toilets for example poorly maintained."

Value

Pros:

• "Food was amazing and excellent value for money."
• "Look for vouchers to get better value."
• "Had a voucher for 25% off food and whole bill excluding cash tip was under 45 quid."

Cons:

• "The menu has been recently updated but it isn't very different to the previous one (except the prices which all seem to have increased)."
• "Prices are a bit over the top for what you get as I’ve had a few drinks from here that taste off."
• "Expensive."
• "Prices are way too high for quality you get."
• "Nice enough food although I think the prices are a bit steep."
• "For the 4 of us it came to over £80 for mains, desserts and only soft drinks."
• "The prices were in my opinion excessive especially for the steaks which were low quality tasteless and dry."

Atmosphere

Pros:

• "A pleasant Beefeater restaurant, with a modern interior and plenty of car park spaces."
• "Had a fantastic time at the Watermill this evening."
• "Really good place and really good atmosphere."
• "The bar and garden area are nice especially in the summer."
• "Restaurant is cosy."

Cons:

• "Sat in conservatory area which was very cold when mentioned to waitress she said air con was on and heating off!!"
• "Zero atmosphere in the bar area."
• "Extremely noisy with both music and TVs competing with each other."
• "Its a very dimly lit place that is badly in need of refurbishment."
• "Walked in and greeted with smell off weed."