The Orangery by Sapna Reviews Summary

Ambience

Pros:

• "Ambience was really excellent."
• "Set in a really nice location with plenty of parking and nice views to be seen."
• "We loved the venue with the views across the golf course."
• "Ambience and design of the restaurant were amazing as soon as we walked in."
• "The best thing about the place is their atmosphere."
• "Beautiful views over looking the golf course."
• "Decor - Very nicely decorated not the usual tacky flower walls you see in a lot of places."
• "The restaurant itself is also very beautiful."

Cons:

• "Why not have a proper orange tree instead of artificial oranges would be much more nicer."
• "The location of the restaurant is quite nice as there is a lovely golf course surrounding it."
• "Ambience was perfect. Nice family restaurant."
• "On arrival said we didn’t have a booking but we did."

Food

Pros:

• "The food was really good quality and reasonable given the standard."
• "This is 20 years on from our wedding day when they were our caterers. And the food is just as fantastic as it was then."
• "The drinks, starters and main course were so tasty."
• "Delicious Indian food is available on the menu, and each dish is bursting with taste."
• "The food is fresh and delicious. Every dish had its own flavour profiles."
• "The only decent thing was karahi."
• "Delicious, fresh Indian food in a lovely setting."
• "Really good food. Everything was wonderful."

Cons:

• "Ambience was really excellent, however the food was average."
• "The portion size is quite small."
• "I don’t like the taste of food they serve."
• "So overall it was really bad food for my taste."
• "The main dishes - lamb and chicken were most disgusting ever."
• "The lamb biryani is one worst lamb biryani I have tasted."
• "The food is not good. Chapli kebab was undercooked and completely tasteless."
• "The biryani was also not fresh the rice were dehydrated and old looking."

Service

Pros:

• "The manager was very polite and professional and gave us a large table with good views."
• "Extremely friendly staff who catered for all our needs."
• "The staff were all very kind and helpful."
• "The staff were friendly and professional. The care for those with allergies was also very well managed!"
• "Exceptional customer care with excellent food."
• "Service was good, food was amazingly fresh and delicious."
• "Service - Excellent, very polite and attentive staff."
• "Thank you to Verma and Manzoor for a wonderful service."

Cons:

• "The only negative was that our glasses were not clean but they did quickly clean these."
• "The service can be incredibly slow (over 3 hours for a meal) and the wait staff seem to be forgetful."
• "Great local restaurant. Went for my Father in Laws 70th birthday."
• "Service was very good, very caring waiters."
• "The service was non existent, only giving 3 stars for the views."
• "Service was very good, very caring waiters."
• "The service was absolutely shocking. They then have the cheek to add 12 1/2 % service charge to the bill."
• "The food was good, but the service was absolutely shocking."
• "Horrible food, small portions, the starters took 45 mins to come out."

Price

Pros:

• "The food was really good quality and reasonable given the standard."
• "Bit expensive but worth the hype."
• "Bit expensive, but worth it. Genuinely tastier food than so many halal Michelin restaurants."
• "Prices are reasonable too."
• "Gem of a place. Beautiful setting, lovely decor and very reasonably priced and yummy desi food."
• "Food is top notch, good flavour and value for money."
• "The Orangery offers free parking, which is great."
• "I've visited the orangery twice for a leaving work lunch event and have enjoyed the lunch thali."

Cons:

• "The portion of the food is very small and the bread is tinny. You pay so much and come out hungry."
• "They charge you £8 for service charge."
• "The service charge was added and I was told this was mandatory to pay."
• "A service charge was added and I was told this was mandatory to pay as they brought out a celebration platter."
• "For a family of 4 without cocktails you are looking at £120."
• "If only it was a bit cheaper, we'd go all the time!"
• "Butter chicken was fantastic. Will definitely visit again."
• "The price charged for 'Skip' sized popadoms...very dissapointed, management should address this issue."