Beyond Health Reviews Summary

Professionalism and Expertise

Pros:

• "From the moment you walk in, BH radiate professionalism."
• "The team is extremely professional, friendly and have outstanding knowledge."
• "I was thoroughly impressed with the level of care and professionalism that I experienced there."
• "The staff is incredibly knowledgeable and helpful. The team is focused not only the immediate treatment of an injury but to find a long term sustainable solution."
• "The physios I have met are highly professional and personable."
• "Every single physio therapist is lovely and well trained."
• "Being in the hands of a team that work with pride, passion and are highly knowledgeable has given me great confidence for my rehabilitation."

Cons:

• "These guys seemed most interested in getting the money."

Customer Service

Pros:

• "Not to forget - the team behind reception - always friendly, approachable and a pleasure to talk to whenever I call in/visit."
• "The practice is beautifully laid out and the ladies at Reception are welcoming and helpful."
• "The reception staff are also so friendly and welcoming, they even let you take your dog to appointments!"
• "Their reception team are friendly and helpful."
• "A quick word about the ladies who run reception - they are also very efficient and are always friendly and personable."
• "It is nice to be greeted with a warm smile every time you walk up to reception."
• "Lydia and the reception team are also wonderful people; professional, friendly, service focussed and super responsive."

Cons:

• "I will not be going back."

Therapeutic Outcomes

Pros:

• "Sue Donnelly was truly fantastic in helping me recover through manual therapy, which reduced my pain levels significantly."
• "The chronic neck and shoulder pain I have lived with for years is almost gone within a few sessions."
• "My issue with a painful shoulder has, thanks to Keith, been resolved without the need for periodic injections or surgery."
• "My treatments there have enabled me to walk properly again."
• "Joe changed my life through a combination of manual therapy and rehabilitation that taught me how to use my body differently and reduced my pain significantly."
• "With their help I went from an achilles injuries that put me out from running for 5 yrs to being able to race medium distance triathlons."
• "My shoulder is now fully recovered and I'm fitter and stronger than I have been in years."