Aura Beauty Clinic Reviews Summary

Professionalism and Expertise

Pros:

• "If you're looking for highly professional therapists and the best of products - I wouldn't look any further!"
• "The team are always very professional and friendly and know what they are doing and talking about."
• "The expertise and care taken is incredible!"
• "Tara and her team are very professional, experienced and caring and their expertise are exemplary."
• "The staff are all professional, friendly and experienced - and I would highly recommend the salon and services."
• "Tara and her team are extremely professional and take great care in their work, they pay a huge amount of attention to detail."
• "Tara and Ioana are both incredible at what they do!"

Cons:

• "The lady worked on it for more, than half an hour, then I got thin shapeless brows that are totally unequal."
• "Worst eyebrow thread experience! Beautician was unwilling to listen to my requests or indeed how I wanted my eyebrows shaped!"
• "Unprofessional on every level."
• "Therapist tried to convince me they did a good job by showing me wrong measurements."
• "Worst experience I've ever had, and I payed 32 pounds for it."
• "I feel awful about how I look now and left almost in tears."
• "I didn’t feel valued as a client and I’m upset that it’s going to take a long time to fix my eyebrows."

Customer Service and Atmosphere

Pros:

• "You can tell they both really care about the services they provide and want all customers to leave happy."
• "Absolutely love this place every time, the girls are so friendly warm and welcoming."
• "The salon is lovely (Olly the dog steals the show!) and the team offer highly personalised services and advice."
• "The salon is bright and the atmosphere is so relaxing."
• "Beautiful, relaxing and clean its the place to be."
• "The salon is warm and so friendly."
• "The atmosphere in the clinic is very welcoming and makes one feel at ease."

Cons:

• "The atmosphere is uncomfortable."
• "It's an absolutely ridiculous experience. I have been here over 20 times, not ONCE I was asked to leave a deposit."
• "The new manager that took over this business is terrible, this place it's doing really bad, the manager is unfriendly, the atmosphere is disturbing and the client relationship is the worst."
• "Even when a refund if not possible they could have at least offered a sincere apology which I didn't get."

Quality of Treatments

Pros:

• "The massages by Andras are absolutely fantastic."
• "I only go to Tara for my brows because she does an amazing job, and we always have such a fun chat."
• "Just had my semi-perm eye brows done at Aura Beauty and am so happy with the results."
• "I recently tried the lash lift too and I have been wowed by the results. No more mascara needed!"
• "I experienced a Hydrafacial and an Environ Advanced vitamin treatment with Ewelina, and both treatments were incredible!"
• "Best bikini wax I've gotten and they do amazing facials!"
• "Had my first ever hydra facial here and I was so impressed with the results!"

Cons:

• "On my initial appointment therapist didn’t show up."