Walthamstow Shutter Blinds Reviews Summary

Quality and Effectiveness of Shutters

Pros:

• "The elegance they bring to my room is more than I anticipated, and both rooms are aesthetically improved by the look and ability to control the light."
• "Bay window full height shutter blinds installed. The install was smooth and blinds of great quality."
• "The colour is a perfect match for the Farrow and Ball white we painted the frame and the fit makes it look like they've always been in situ."
• "Shutters well made and delivered and installed on time and with care."
• "Although I waited 3 months to have my shutters installed, I was thrilled with them. They keep out the light and look smart in the bedroom."
• "We decided to go for shutters in our living room to provide privacy from the main road whilst also keeping the room bright."
• "They have transformed our home - given us privacy, warmth, complete control of the light."
• "I am so pleased I purchased my shutters with this company."

Cons:

• "One of the slats on the blinds recently came out of line (my fault - the slats get caught on my existing sash window handles and it got forced accidentally)."
• "One of my boys kicked a football straight into my shutters causing a couple of the wooden slats to break."
• "The second issue was now a screw not latching onto the magnet on the opposite shutter door."
• "Took about 10 weeks from having someone come out to then have them installed."
• "We had a bit of a nightmare with delays due to the hold ups in the Suez Canal, but the team kept us fully updated."
• "Despite a long wait for the shutters, I'm really happy with them."
• "Delivery was a bit slow but that’s normal for shutters."
• "Fantastic service, wonderful team, quick, professional, would highly recommend to anyone getting shutter blinds in the future."

Customer Service and Communication

Pros:

• "The communication was great as well via WhatsApp and email."
• "The team that installed were friendly and efficient."
• "Service from start to finish was excellent. Competitive quotes provided very swiftly."
• "Communications at every stage was excellent."
• "Price was very reasonable and customer service was excellent."
• "Everyone I dealt with was friendly and quick to respond."
• "Their office communicated with us openly and I felt they were honest with regards the logistics."
• "The installation workers were so kind and nice, they even cleaned at the end of the installation."

Cons:

• "Sad to have to post this as I enjoyed my experience up until last weekend where Keri was pressuring me to make payment for a faulty product."
• "Keri emailed, called and then WhatsApped me on Sunday demanding payment and telling me that it's to 'pay for the carpenters work'."
• "Keri was still chasing for immediate payment to be made after the job and not one single apology for the disruption or rudeness from her with their faulty shutter."
• "My only criticism would be having to chase up on when I would get an installation date."
• "The rubbish/packaging that the blinds came in was just left at the front of my property."
• "Very grateful for their services. Have already recommended them to a colleague straight after they finished the work."
• "The wait time and prices where both competitive compared to other companies."
• "Very good service from start to finish. the two fitters one whos name was Darren were excellent workers and a great pair of blokes."