Hairform Studio Reviews Summary

Staff Expertise

Pros:

• "Min always comes up with the goods. She's a real whizz with colour."
• "Gabriel with his magic hands always gives me my favourite skin fade haircut."
• "They really know the art and the chemistry of hair."
• "Had my Hair coloured recently By Emily and she did an amazing JOB!"
• "Moreno did an amazing job with cutting and bleaching my hair."
• "Adrian has a very good sense of client and I trusted him fully during the process."
• "Sam did an AMAZING job, I felt like a goddess."

Cons:

• "I was fairly disappointed when not having a haircut from Gabriel."
• "Up there in my top 5 worst hair cuts."
• "I walked in with thick and healthy looking hair and left with a mess."
• "Avoid at all costs if you have long hair and want a classic cut!!!"
• "I am extremely unhappy with my haircut."
• "Pretty ridiculous to know in advance that they were cancelling my appointment yet they couldn't be bothered to call and tell me themselves... Incredibly unreliable and unprofessional."

Customer Service

Pros:

• "I have been going to Hairform for many years, each visit is like visiting old friends."
• "Great reservation and re confirmation/reminder day prior."
• "Online booking process is really user-friendly, day before the appointment they will send you a reminder."
• "The customer service was faultless and friendly throughout."
• "The staff at the salon are also super friendly and attentive too."
• "The whole team is friendly and pleasant atmosphere as you walk in, a little gem in centre London! 💇‍♂️"
• "From the minute you arrive and speak to the lovely staff to the minute you leave, you feel truly well looked after."

Cons:

• "Booked my appoint with Hairform Studio in advance so that I could have my haircut before going out of town to attend a wedding... The appointment was confirmed but no confirmation e-mail was sent leading up to the appointment... Absolutely terrible service."
• "Instead of re-shifting the timing around they asked me to re-schedule... Absolutely terrible service. No consolation was offered, no re scheduling, nothing."

Value for Money

Pros:

• "admittedly not cheap but very good value."
• "Such a great haircut and colour for SUCH a great value!"
• "And - not expensive!"
• "excellent value considering what many barbers charge in town."
• "Prices are very reasonable."
• "Considering it is in central London, we found the prices to be very reasonable."
• "Very good value for money in central London."

Cons:

• "It's fairly reasonably priced for London - not super cheap but it's worth it."