"The young lady who looked after us was delightful, and so helpful and confidence boosting."
"Ella who was great - patient, helpful and not at all pushy."
"Thanks to Ria, she was a big help, super friendly and made me feel at ease the whole time I was there."
"Staff are very helpful and friendly and will try to get through as many fittings as quickly as possible but without rushing you."
"Bev was really friendly, helpful and attentive."
"The staff are amazing (especially Leah who was helping me- an incredibly picky client!)"
"A lovely assistant was happy to help straight away and advised what I needed to do."
Cons:
"I’d do a 0 star review if that was possible."
"I briefly interacted with two members of staff, both very rude, I didn't stick around to try on any dresses."
"Meanwhile another customer had entered downstairs so Nicola ditched us for these."
"Waste of time. Wish I hadn't bothered, glad I went elsewhere and received the quality of service and product all brides deserve."
"Had someone even just said hello and explained they would be with me soon would have been totally understandable and appreciated, but not one single member of staff cared to even offer a smile."
"The staff were unwelcoming they just wondered off to do their own thing no help whatsoever."
"However not one single member of staff acknowledged I was there."
Dress Selection and Pricing
Pros:
"The dress was a bargain at £250! And non-one would guess the price by looking at the dress."
"Loads of beautiful dresses to choose from in the store!"
"They have a price for every budget and a whole room full of dresses at just £50."
"This is a good place to come if you are on a tight budget and are after a bargain dress."
"I would recommend to anyone looking for the perfect wedding dress, for a plus size the choice is amazing."
"Great choice of dresses in different sizes & friendly help with trying them all on!!"
"There is loads of choice for reasonably priced and beautiful dresses here."
Cons:
"After that the choice is limited."
"The place is filthy I felt like it was a second hand shop."
"She now got to have her dressed dryed cleaned to remove all the yellow stain inside the dress because other people have tried it on."
"The dressed were seriously over priced and not much variety in bigger sizes."
"It is unfortunate that you cannot take pictures, I understand it's because some people get replicas made but it's frustrating because I can't remember what the dresses looked like when I'm still dress hunting."
"Some of the dresses were damaged and ripped."
"One of them was falling apart and it was £800!!"
Overall Experience
Pros:
"Vicky and the lovely ladies were rushed off their feet. Such a relaxed stress free experience."
"I love my dress! The staff were so helpful and had all the time and patience in the world."
"The whole experience is very relaxed and the assistants really helpful."
"Thank you so much to Abbie and the rest of the girls for making my wedding dress experience amazing!"
"The service was brilliant."
"Would highly recommend this company to everyone!"
"I would highly recommend them to any bride and bridesmaid!"
Cons:
"10/10 would not recommend to anybody wanting to leave a wedding dress establishment feeling good about themselves."
"What should have been a happy, special, exciting afternoon was ruined by your lack of service."
"The customer service has been lacking entirely."
"Really disappointed as our server kept walking on the dresses as my daughter had them on."
"Total waste of time and fuel!"
"The person 'serving' her made her feel very uncomfortable by taking off her bra when she was changing without any warning - and the curtain was still open."
"No one seems to care that I'm now 5 weeks away from my wedding and don't currently have a dress."