Address: 66 Chandos Pl, London, WC2N 4HG, United Kingdom
Phone: +442039519741
Rating: 4.3
based on 600 reviews.
Service
Pros:
"The service was perfect, our waiter Andre was very kind and helpful."
"As always the service was fantastic."
"The staff here is very switched on and quick."
"The service was excellent even with it being a busy Saturday evening."
"Staff were amazing, cheery welcome, very helpful waiter, nothing was too much trouble."
"Service was amazing from the staff they was super friendly and care a lot about their customers."
"Staff here are genuinely lovely and attentive."
Cons:
"Pretty nice food and restaurant is quite vibey however the speed and the service was quite painful."
"Service is slow but when it finally comes, it's good. Mostly."
"Service was terrible, our tacos arrived quickly but the rest of our table had to wait at least another half an hour for their burrito/ enchiladas."
"On this occasion the service has been very disappointing."
"However I did find the service a bit hit and miss this time."
"Service was OK to start and then non-existant - it took ages to get the bill."
"Service was completely horrible only saw my server 2x didn’t take us seriously and we left."
Food Quality
Pros:
"The food is really good. One of the best Mexican places/ food I have tasted around central London."
"Great stopping off point for lunch - very good food quality (very tasty, and their meat is free range), excellent menu with a nice variety, and great friendly service today."
"The food is tasty."
"The tacos are so authentic that the smell took me back to eating them in Baja, Mexico."
"The food was bursting with amazing flavours."
"The food was absolutely amazing! I got the vegan chicken and avocado tacos, and vegan nachos."
"Food was amazing - I’d highly recommend the plaintain taco - their best."
Cons:
"One of my kid’s got a quesadilla and there was not any filing.. she took a few bites and left it."
"The beef in the beef tacos was way too chewy."
"Food quite dry as well."
"Watered down drinks, not the best tacos I've had."
"Fish wasn’t fresh, but all the other food was good."
"Everything was great besides the seasonal veg which was undercooked and bit bland."
"The food itself - nice, but cold."
Atmosphere
Pros:
"The vibes of this restaurant were incredible, i will definitely be returning :)"
"We really enjoyed the experience and the atmosphere here."
"Such a lovely, spacious and colourful space!"
"Nonetheless, the atmosphere was great due to the way the table are structured; even though their were only a few customers."
"The decor and aesthetic of the space, it’s all charming enough and gritty enough."
"Atmosphere was fab, just what we needed after the theatre."
"Great atmosphere you walk in from the ground floor and walk downstairs to a very Mexican themed restaurant."
Cons:
"Music was a bit too loud."
"Place is a basement so during day time nor great vibe."
"Average, not as good as the one on the Southbank, lacks atmosphere and warmth from staff."
"Shame it got ruined towards the end when we were abruptly told by a manager we believe impossible to order desert as we need to vacate the table ASAP for a group of 30."
"Nice food, very loud and fun."
"This isn’t authentic Mexican but more inspired."
"Although we had booked a table, we were not seated for a while and there was no one to greet at the door....it took a while and there was chaos for everyone in the queue."
Value
Pros:
"It is kind of cheap for London prices."
"The price is reasonable as well."
"Great food for better value!"
"Lovely place to eat and very reasonable for a family to eat in Central London."
"For our last dinner in London we visited Wahaca in Covet Garden and was pleasantly surprised with the quality and reasonable prices."
"Delicious food at fairly decent prices for London’s standard."
"Great quality food, and for London, decent pricing."
Cons:
"Prices are high compared to some places."
"It is a little expensive for the quantity of the food."
"They started charging for hot sauce “salsa set”. 1.99 and it wasn’t even spicy."
"Drinks are watered down, totally needs to be more generous for the price, it’s quite obviously a money maker for them, and that’s a shame."
"Portions are ridiculous for what you pay for."
"Food and drinks are expensive."
"Food was ok (some could have been made better) but on the expensive side."
Payment System
Pros:
"Food was amazing, staff were friendly and attentive, and it's a breeze to pay."
"Payment system available with QR code at the table (you can split your bill)."
"Payment can work."
Cons:
"Payment can work or system can fail multiple times in a row when you lose patience trying to get it to approve your card."
"Food was decent but the payment system is an utter shambles!"
"Frustrating that the wait staff refused to just take card payment at the end. We had to connect to the Wi-Fi (no phone signal underground), giving Wahaca our details, then scan the QR code, then do the payment dance. What’s wrong with a physical card machine?"
"Also they don't amex nor cash."
"Service was so poor, one of us got served after 45 minutes."
"Took a ridiculously long time to receive food - when it arrived it was tepid and had clearly been under the hot lamp."
"Didn't enjoy my experience at Wahaca. Despite their menu confidently claiming that they catered for specific dietary requirements and could ensure non cross contamination, the staff didn't seem interested in what the menu said, nor could they guarantee that cross contamination could be avoided."