Ridesure Motorcycle Training Reviews Summary

Training Facilities

Pros:

• "The facilities are really good with modern bikes and an excellent training area off the public roads where you can practice and build confidence before going on the road."
• "It does help a lot that the centre operates within the airport so they have their own roads, roundabout and junctions which calms your nerves before going out 'to the real world.'"
• "With the closed runway training area and mock traffic light/junctions it is a fantastic place to learn."
• "Having the facilities to practice on a full scale off-road course is essential and was great for confidence building."
• "The use of an airfield to become accustomed to the bike meant the trip onto the road wasn't at all daunting."
• "Their facilities are excellent, with a large private practice area where you can train in confidence."
• "They have a fantastic facility on the runway at Dunsfold."

Cons:

• "They did not have an off road area where you can train for the first part of your practical test."

Instructors

Pros:

• "Audra is an asset to this team!"
• "Both modules passed first time with excellent tuition from Bry."
• "Audra, Trevor and Bryan were simply brilliant."
• "Is there a better instructor than Joe? He ensured my safety but also maintained a sense of fun."
• "Really good instruction from Trevor all week, and I left feeling that I hadn't just been taught how to pass the test, but also how to be a good motorcyclist."
• "The instructor Joe was very knowledgeable and created a fun relaxed environment in which to learn."
• "Joe took me for my two hour road ride, and his level of care and concern for me was continuously evident."

Cons:

• "I also don’t believe they got me onto the 500cc soon enough as I only had 1 day on it before I took my first test."

Customer Service

Pros:

• "Everyone is really helpful, friendly, and patient when you just can't seem to get something right."
• "Audra helped me to plan and book all of the training and was flexible and accommodating throughout."
• "Audra is a pleasure to deal with and has organised my training."
• "Audra went above and beyond in my initial engagement and conversations, encouraging me and giving good, honest opinions relative to my enquiries."
• "Audra was very polite and helpful while I arranged my CBT date."
• "Dealing with Audra in order to book myself in was really informative and easy, and was really patient and flexible with me."
• "Audra cannot help enough with bookings. Far more attentive than many other companies."

Cons:

• "On test day I felt confident and ready for the challenge. For Module 2 there the preparation included lots road riding in different traffic (and as fate would have it weather) conditions. We rode the test routes and the 'bear traps' were pointed out. The training was comprehensive and although I felt confident by test day I didn't pass."