Tenpin Acton Reviews Summary

Facilities

Pros:

• "The facilities in this place are awesome, great fun atmosphere."
• "The touchscreen at your Lane is very intuitive, allowing you to name all your players and change their settings mid-game too."
• "Facilities are decent and well-spaced out, with ample seating throughout."
• "A great leisure centre with bowling, arcade games, tables for air hockey, pool tables and even slot machines for those who feel lucky."
• "Amazing facilities staff are also kind and helpful even though most time it is very hectic."
• "Great to have the light show on the lanes."
• "They give you plenty of time for games and it's not a limit of 10 min per person like in other bowling places."

Cons:

• "The arcade options are decent but there very few option on what to exchange the tickets for."
• "In the pool area, it could do with some maintenance."
• "The facilities were poor! Toilets were stinking and there was no handwash in the toilet."
• "Overcrowded and everything seems to be booked."
• "Floors were unswept. Bathrooms smelled so bad my son refused to use them."
• "The food was disgusting. Honestly worst time ever. Some fries were even still half frozen inside."
• "The lavatories were dirty and unclean, and in the gents were treated to blocked latrines and a smell to match."

Staff & Service

Pros:

• "Staff great and attentive."
• "Staff are friendly & quick to respond."
• "Staff were very accommodating and party ran smoothly."
• "The staff are very friendly and always willing to help you book another lane when you decide you need to bowl another."
• "The staff is friendly and helpful, ensuring you have a smooth and enjoyable time."
• "The staff were helpful though so I have to give them that and they were rushed off their feet."
• "Thank you for making my son's birthday party a success. All the staff members, including the kitchen staff, were exceptional."

Cons:

• "Drinks and food were very expensive."
• "The service at the bar was very disappointing. Staff were very abrupt and short with customers."
• "Customer service is soo poor..."
• "Very disappointed. Service was really slow."
• "Our game was stuck, called service help no one turned up as it was busy times!"
• "The service at both the bar and the food from the kitchen was slow."
• "The staff are such sad people, it's like they hate their jobs and the customers."

Price & Value

Pros:

• "Drinks are very cheap, £13 for 3 drinks."
• "Tuesday is the day to go! 50% off of bowling... AND 50% off at the bar!"
• "Arcade games were fairly priced at 1 pound per game and makes you stay there longer than usual."
• "The drink reasonably priced."
• "Went after 6 on a Friday so was surprised that they had 25% off bowling and drinks."
• "Drinks were quite cheap given it’s in London."
• "THEY DO HALF PRICE ON WEEKDAYS FOR STUDENTS!"

Cons:

• "Parking an issue (£60 penalty)."
• "Overpriced bowling alley for what they now offer."
• "The arcade games are very expensive - £3-4 per game."
• "However, fairly overpriced (especially the arcade) and hard to win good prizes without overspending."
• "Very expensive, including drinks and everything else!"
• "They had VR but it was £8 each, it was quite small and it was just a Mario game so not worth it, maybe for kids."
• "A paid for mayhem. No value for money."

Atmosphere & Experience

Pros:

• "This Park Royals Arcade is very fun and entertaining!"
• "Great place for families n friends to come together for Bowling, whether you're a first timer or a pro."
• "Great day out for family and friends. Love when they put the music up in the evening, everyone seems to go into party mode with more laughter and some dancing."
• "The aesthetics are nice and it is a good venue."
• "Great atmosphere but a little overcrowded."
• "Even the food is really tasty."
• "The bowling area is always very clean, everything works well and the atmosphere is nice."

Cons:

• "The cocktails are pretty watery and sugary."
• "It's packed out and stinks in there."
• "Weird, street shoes allowed. Very dirty lanes."
• "The music was very loud, we went early in the morning and it started off at a loud, but reasonable volume and then it was turned up to a ridiculous level."
• "Food is rubbish, don't bother."
• "The carpet has food on it."
• "Whole place smelt of weed, bathrooms were nasty."