Farrah's Hair & Beauty Reviews Summary

Professionalism

Pros:

• "Farrah is the best hair stylist I’ve seen over so many years."
• "Farrah is a very experienced hairstylist!"
• "Farrah was very professional and the salon itself was extremely hygienic."
• "The esthetician was incredibly skilled and made me feel relaxed throughout the process."
• "Farrah herself did my hair she was so professional and made me comfortable even though my hair was a mess from my previous hairdresser."
• "Farrah is very professional lovely and humble lady."
• "Farrah always guides and advises the client and she is amazing at what she does."

Cons:

• "All she does is boast about how she is the best and how fast she is, when she is not."
• "She treats people differently in the salon."
• "She was unprofessional, disorganized and rude."
• "Communication was terrible never again."
• "She burnt most of my hair with chemicals (Farah) she is extremely rude."
• "She is so unprofessional doesn’t know how to cut people’s hair."
• "Terrible experience. Owner is very proud and unprofessional."

Customer Service

Pros:

• "All the staff are accomadating and kind which is the speciality of Farrahs."
• "I have been ging to farrahs for many years. Never been disappointed always come woth her magic experience. Love her work."
• "I have been seeing Farrah for years now, she is amazing and the only person I trust to give me a colour that suits my skin tone."
• "One of the best salons ever known to me as I have been receiving a wonderful service from my dear friend farrah xx again I came today and had as usual a beautiful experience."
• "I had an excellent experience here along with my friend ! Excellent customer service and very welcoming from the moment we had walked in."
• "Customer service provided from staff to management is exceptionally great, they make you feel like a part of their family."
• "The staff are super friendly and helpful."

Cons:

• "The shop had no customers but yet I was still being rushed."
• "She made me change 4 seats. Doesn’t even ask for a drink etc."
• "This place is a rip off and a joke."
• "She keeps changing her hair cut price. There is no honesty in that salon."
• "The salon is also extremely overpriced!"
• "Very unprofessional and rude behaviour from the person sitting at reception who I assume is Farrah."
• "Absolutely rubbish experience, she’s a rude and arrogant lady, won’t recommend her salon!"

Quality of Service

Pros:

• "You get what you pay for and she does your hair to a high standard and only uses good products."
• "Got my hair base and highlighted by Farrah, and she did an amazing job!"
• "The overall ambiance of the salon was soothing, and the attention to cleanliness and hygiene was evident."
• "Prices are also very reasonable and totally worth the service you recieve which is impeccable."
• "Farrah has amazing skill to transform hair colour and very good at styling."
• "I am ecstatic with the experience. Farrah is extremely professional."
• "Farrah have some sort of magic in her hands, she is amazing she can cut your hair within 15 minutes whichever hair style you want and amazing thing is, It will be perfect cut as how you want it."

Cons:

• "Horrible salon and horrible hair cut twice in a row."
• "I went for a haircut and Farrah handled my hair so roughly I felt her pulling my hair side to side."
• "Me and my sister went farrah first time for eyebrows i assume she might b good with hair but with eyebrows horrible."
• "Bad service. She pulls your hair like crazy tht i ended up with headache that night! Asked for highlights but she ended doing something convenient for her.."
• "Quite disappointed as I unknowingly had whitening bleach applied to my face."
• "Hygiene is below zero. While washing my hair she was rough and made my ears and neck wet."
• "I can’t believe how disgraceful this experience has been please save your hair ladies."