The Post House Bar & Grill Reviews Summary

Venue Atmosphere and Design

Pros:

• "From the moment you walk in, there is a special perfume all around the venue."
• "Walking up the stairs surprises you with a whole floor of privacy."
• "Lovely venue, very chilled out, we weren't rushed to leave."
• "The place is beautifully decorated and perfectly cleaned."
• "Beautiful venue, great staff and lovely food."
• "The decor is very chic."
• "Stunning decor and ambiance."

Cons:

• "There is no parking nearby, so have to use local car parks."
• "The concept of the restaurant is amazing, but the cocktails are horrible."
• "On a weekend evening, expect a nightclub vibe with loud music and lots of drunk people around."

Food Quality

Pros:

• "Splendid food, very good communication."
• "Drinks order came quickly; the food was hot and absolutely delicious."
• "Food was just perfect, especially the beef strips."
• "Very interesting dish options, all perfectly crafted and presented."
• "The food is AMAZING, especially the baked goats cheese."
• "The food was gorgeous and the service was brilliant."
• "The steak was good actually – a quite good portion size."

Cons:

• "The menu wasn’t exciting and the food was very disappointing."
• "Pub food with fine dining prices."
• "The chicken was pink and the rice was just a lump of mush."
• "The food was standard and overpriced."
• "The steak was all gristle, soup was cold."
• "Food was ok, more like Wetherspoons quality than high-end restaurant."
• "The food in the afternoon tea was very disappointing, nothing savoury and over-sweet cakes."

Service Quality

Pros:

• "They have an amazing wedding coordinator, Ellen, who went beyond and above."
• "Every staff member who came to the table was friendly and helpful."
• "The service is very friendly and professional at the same time."
• "Had a 'happy anniversary' board – nice touch."
• "Staff consistently asked us if there were any allergies."
• "All the decor is very chic, will definitely be going back again."
• "The staff was very helpful and accommodating during our anniversary party."

Cons:

• "Had to wait a while to order food."
• "It's supposed to be table service, but the staff don't come near the table."
• "We ordered a drink but no one came back to us."
• "Service was good but a little slow."
• "Server spilled prosecco all over the table and made no effort to clean it up."
• "The seats had food on them when we sat down."
• "Service was slow after the initial contact we had from the manager."