Verona Kitchen & Bar, Reviews Summary

Food Quality

Pros:

• "The food was absolutely exceptional!"
• "Great food. Reasonable price."
• "Lovely food and service to start with."
• "The food and service were excellent."
• "The food was fantastic, I loved the soup and my chicken cacciatore was so tasty!"
• "Honestly the best pasta I've had in ages."
• "Food was very good apart from one dish gluten free pasta."
• "Absolutely stunning place. Staff are great. Food is amazing."

Cons:

• "The food was overrated. Pasta was alright, though clearly not authentic."
• "food was very good apart from one dish gluten free pasta was hard and dish returned."
• "The food, while good, can be a bit inconsistent at times."
• "I think their service was good, however the food was overrated."
• "Not really an Italian restaurant. Food was bland."
• "Food was okay but massively overpriced."
• "The bread provided with the starters was hard and stale."
• "Sadly our last visit was a great disappointment. Food sent back to kitchen 3 times."

Service Quality

Pros:

• "The staff were extremely friendly."
• "Service was good at the start of the meal."
• "The staff were very friendly and helpful."
• "Niamh our server was so attentive and seemed genuinely pleased when we enjoyed our meal."
• "Been for our dinner this evening 4 adults 5 kids. Food was fantastic and the front of house and kitchen staff I couldn't praise any more."
• "This restaurant appears to have it all! Wonderful food, fantastic service."
• "Friendly staff great food that is served fast at sociable times and great cocktails for anyone to enjoy."
• "We spent a lovely couple of hours in Verona yesterday lunchtime, the staff were charming."

Cons:

• "Service was good at the start of the meal, however... the staff all seemed to not come near our table after we had finished our main meals."
• "The service needs some work though. It got a little busier after we got our main and then we were never asked if we wanted more drinks."
• "Service generally has been poor, long waits and when asked about waiting for nearly 1 hr, we got ignored twice."
• "Very disappointed, went on a leaving party for one of our girls... The meal came it was wrong, I myself had to wait 15mins after everyone else had received their main."
• "It was very busy (eat out to help out) and the staff were not attentive enough as a result."
• "Service was slow considering there was only us in at the time."
• "The service was slow, orders were incorrect but quickly rectified."
• "Didn't think this rating was going to be 5 stars as we had a 35 minute wait for starters."

Ambiance and Atmosphere

Pros:

• "Great ambiance. Lovely staff."
• "Very relaxed atmosphere, great company."
• "This is a really nice place for pizzas. It has a relaxed atmosphere."
• "The atmosphere is nice and you can talk and chat."
• "There's a lovely chilled, laid back atmosphere but service is also quick and personal."
• "The decor is so lovely and rustic with twinkling fairy lights."
• "Really lovely place. Ended up here after our works Christmas do. Great for when you want some tunes later on in the evening."
• "The interiors are stylish and the atmosphere is super laid back."

Cons:

• "It would have been 5 stars had it not been for the party of about 15 cackling, screaming women."
• "Tables squished together we were sat smack bang in the middle of the room and kept getting bumped into by staff and other guests."
• "The table was just a normal uncovered pub table nothing special."
• "It's a small venue with lots of little areas and it seems they are trying to squeeze tables in every corner."
• "We felt like we where in the way and couldn't wait to get out."
• "The bar is a mess of a system with every other person ordering a cocktail because it's 2 for 1. The bar simply can't cope."
• "Toilets resemble any city centre night club toilet the hand dryer had been pulled off the wall."
• "Tables were everywhere splitting up the party."