AIRea51 Reviews Summary

Value for Money

Pros:

• "It was great value for money at only £9.50 for one adult and child."
• "The Jump was cheaper in the last hour than normal price."
• "The value for money is excellent. We attend regularly and they have memberships for locals who want it."

Cons:

• "Quite expensive at £11 an hour for each child, plus £2 for socks."
• "Some of the equipment felt a bit like it would benefit from a deep clean as well."
• "Overall a good afternoon out but would reflect it's on the expensive side."

Facilities and Cleanliness

Pros:

• "AIRea 51 is a trampolining experience and I was very impressed with the range of equipment and for me the safety of use of same."
• "Arena looked clean and tidy."
• "Everything is always clean, tidy and looks well maintained."

Cons:

• "Some equipment is also damaged and leaking air, so as a result under inflated."
• "Keeps the children occupied for a while with an amount of areas to entertain. Food is acceptable, but the toilets are very poor."
• "They also need to be aware of what music they are playing on the speakers, because at one point the rudest music was played that was DEFINITELY not suitable for children."

Staff and Customer Service

Pros:

• "The staff were very pleasant and helpful."
• "Staff are always helpful and polite and do more than they have to to make people feel welcome."
• "Highly recommended."

Cons:

• "The marshalls are typical sulky teenagers that don't do much about this."
• "The cafe staff are polite and friendly but could do with some managerial input."
• "It isn't like this every time, but last time I went, the instructors there were two boys and a girl that did nothing but mess around."

Food and Drink

Pros:

• "They have a wide selection of food and drinks available at reasonable prices."
• "Great cafe too at really good prices."
• "The cafe is fairly well priced too, especially with cheap refils on tea and coffee."

Cons:

• "Kids had fun and place is generally well maintained, you lose a star for ending food orders from the cafe at 6 on a Friday when you're open until 8."
• "The cafe was VERY expensive though, a small Slush Puppy was £3.75!"
• "The tables weren't cleaned regularly in the cafe, the toilets were FILTHY. Every toilet had pee on the seats."

Safety and Accessibility

Pros:

• "AIRea 51 is a trampolining experience and I was very impressed with the range of equipment and for me the safety of use of same."
• "You get a full safety briefing before being let loose onto the play area."
• "Fantastic fun for kids of all ages. Extremely safe, clean and a very high standard of quality."

Cons:

• "Super busy, they need to limit how many kids are around, just for space."
• "Only downside for myself is being disabled. There was no lift to get up to the cafe."
• "There is no hot water in the loos (boy's at least), tv's mounted on the walls have unfixed cables hanging down to meet loose extension leads and other loose wires are to be found dotted around."