The Spine and Joint Centre Reviews Summary

Treatment Effectiveness

Pros:

• "I can do most tasks pain free and have recovered 85%."
• "Walking isn’t difficult anymore, my sleep has been uninterrupted and sitting hasn’t been an issue."
• "I am going longer and longer without flair ups and I am back to a normal amount of activities."
• "Within 2 months my shoulder showed good improvement in range of movement (at least 70-75%) and substantial improvement in pain score (85-90%)."
• "By the fourth visit I was feeling 75% better."
• "Since my (ongoing) treatments I feel more confident in doing general activities and my sleep has improved."
• "After 4 sessions my pain has been reduced dramatically and I leave the clinic feeling like a new man every time!"

Cons:

• "I do get my occasional flare ups (result of my condition), however, they aren’t as bad as they used to be."

Professionalism and Knowledge

Pros:

• "The first chiropractor I have come across who actually aims to see you less often over time."
• "Dr. Loatey does a few adjustments consistently but also based on how you have felt since the last appointment."
• "He explains everything and not just adjusts me but helps me understand what is happening."
• "Dr. Sanders is extremely knowledgeable and professional."
• "Dr loatey was very professional and made me feel at ease about the treatment from day 1."

Cons:

• No cons provided about chiropractor expertise and care.

Customer Service

Pros:

• "The team at the centre have been amazing from the lovely receptionist Karina to Dr Rishi himself."
• "Corina the receptionist is also helpful and always goes beyond her profession to always make sure appointments are suited to my needs."

Cons:

• No cons provided about staff and service.

Accessibility and Scheduling

Pros:

• "Being a mum of 3 boys aged 5 and under and being a healthcare practitioner I have no time to be immobile!"
• "They examined me within the 45 min consultation and managed to give me treatment on the same day."

Cons:

• No cons provided about accessibility and scheduling.

Patient Education and Empowerment

Pros:

• "I have also been given exercises to strengthen my body to prevent future problems."
• "He provides advice on how to sit, how to sleep, how to walk, basically how to live a healthy life with a healthy spine."

Cons:

• No cons provided about patient education and empowerment.

Facility Atmosphere and Comfort

Pros:

• "The Centre is clean and professional looking which is reassuring."
• "Lovely environment, it is very clean and has a calming effect."
• "The clinic is always clean and has a nice calming atmosphere."

Cons:

• No cons provided about facility atmosphere and comfort.

Overall Experience and Satisfaction

Pros:

• "I am very happy with the service provided and would recommend him to everyone."
• "I can highly recommend the Centre and the treatment/management that I have received."
• "I am extremely happy with my ongoing treatment and highly recommend Dr Rishi Loatey and the Centre."

Cons:

• No cons provided about overall experience and satisfaction.