Farndon Fields Farm Shop Reviews Summary

Product Variety and Quality

Pros:

• "A brilliant farm shop. There is a massive selection of products available."
• "If you want excellent fresh produce this is the place to come. Fruit and veg, fresh meat and fish counter, locally grown produce including locally produced wine."
• "The farm shop offers a lot of variety. The fruit and vegetables are fresh and full of flavour."
• "Fantastic produce and selection."
• "The fruit and veg section was amazing, supermarket produce just doesn’t compare, flavour-wise."
• "Loads of choice- don't miss the speciality chocolates!"
• "First class vegetables locally produced or sourced, and enticingly displayed."

Cons:

• "Very overpriced without the significant improvement in quality over the supermarkets that you would expect."
• "Often their fruit and veg doesn't taste as fresh as from Sainsburys or Waitrose and is often of limited shelf life."
• "Quite small choice of their own grown products."
• "However, from previous visits, the stock of dried goods has become somewhat limited."
• "The household items section has dwindled more and more to only the odd table and shelf."
• "There are a lot of items that do not justify the price tag, regardless of the cost of living crisis."
• "The jam on the scone was runny, the lemon drizzle cake had never been near a lemon."

Customer Service

Pros:

• "Staff were also excellent."
• "Courteous and attentive staff would highly recommend."
• "The friendly and knowledgeable staff added to the experience."
• "Brilliant staff who simply can't do enough for you."
• "Staff friendly and helpful."
• "The staff are wonderful and friendly, felt so welcomed and relaxed!"
• "Staff were very helpful as always never fail to please."

Cons:

• "The service was sadly mixed though."
• "Service was slow and seemed disjointed."
• "Service is sometimes slow when busy."
• "When I raised it with staff they did nothing about it at all and didn't seem bothered."
• "Staff have been rude and unhelpful on multiple occasions now."
• "One of your members of staff took it upon themselves to follow my mixed race wife around the farm shop like she was a thief, clearly because of her skin colour."
• "Server was asked if we could have water. Despite server being stood next to water table where a simple swing of her body would have been enough to pass water to us she replied you can help yourself in a curt manner and left."

Cafe and Restaurant Experience

Pros:

• "Food in cafe was delicious, gluten free awareness and several dishes to choose from GF."
• "The atmosphere is lovely and service at the restaurant was fast and people polite."
• "A lovely lunch we had the bowls chicken cod & courgettes very nice."
• "Portions are good for the price and the afternoon tea for two is a must!!!"
• "The loveliest farm shop in miles. The food in the restaurant is expensive, but delicious."
• "Afternoon tea was superb."
• "The restaurant is great. The food is amazing. Tastes and looks fantastic."

Cons:

• "The mushrooms had been cooked for too long and the water from them had come out and mixed with the totally melted goats cheese to form a kind of liquid soup."
• "Even in the cafe our cake tasted stale and we felt under pressure to finish."
• "The food in the cafe was very poor."
• "Dauphinoise Potatoes boiling on the outside, sauce split, cold in the middle, Three Cheese Ploughman's, cheese straight from the fridge and therefore tasteless."
• "Worst breakfast I'd had in ages. Nearly £30 and i get better at the cafe down the road!"
• "The only reason I have marked down is because my partner's full English was tepid on arrival, and he couldn't eat it all."
• "The breakfast was a very small portion and it was not noted on the menu that there was a massive dollop of cream taking up half the plate."

Facilities and Accessibility

Pros:

• "Parking easy - weekday visit. Easy wheelchair access."
• "You can eat in the outside area with dogs."
• "There is a cafe inside and plenty of car parking."
• "Plenty of parking & toilets."
• "Cafe is spacious, mostly timber framed with log fires in winter."
• "The cafe / restaurant is very nice with plenty of tables."
• "Cafe very good and the outside space a lovely place to relax with a coffee."

Cons:

• "When I visited, there were cars parked all over the place blocking access to some disabled spaces."
• "Tried to go in with our dog, however with a dog you can only sit outside.... waited for 10 mins, but no-one came.... poor customer service..."
• "The blinds at the windows do not block out the sun which made it glaring."
• "Reserved a table, but no record of booking."
• "Try and avoid sitting near the entrance to the restaurant as the door is often held open by people waiting to be seated and it's really drafty!!"
• "Padding on seats need renewing though - bit lumpy!"
• "Poorly stocked deli with wraps or sandwiches, as usually non left."