Ted's Grooming Room Reviews Summary

Staff Friendliness

Pros:

• "Kaan was meticulous, thorough and very attentive."
• "Julian/Gulian/Juljan had taken care of me. I was completely satisfied by his service."
• "Charlotte cut my hair and was brilliant."
• "Oliver was very helpful and attentive as well as being a true artist."

Cons:

• "They treated me like rubbish... unacceptable lack of respect from the staff."
• "First of all the staff were very rude which I didn't expect, i would of at least expected a good haircut but when i had gotten home i could see that the barber rushed me off and left me with a bowl cut."

Quality of Haircut

Pros:

• "Best haircut I've had in a long time."
• "He cuts a great lid and runs a tight ship at the same time!"
• "Charlotte is a perfectionist."

Cons:

• "The barber rushed it, was very rough and left one side very uneven."
• "Unfortunately I walked out with a high fade and about 2 inches off the top and extremely short on the sides."
• "What was meant to be a simple trim to the sides and tidying of the top turned into an absolute butcher job."

Pricing

Pros:

• "Worth the extra few pounds with its service."
• "I thought the price, although higher than others, was very reasonable for the service received."

Cons:

• "Not good enough for £40."
• "Such a shame as I paid £77 - the most I’ve ever paid for a haircut and wet shave."

Professionalism

Pros:

• "Abdul dedication to his craft and his attentiveness to detail make him a standout in the barbering world."

Cons:

• "The barber spent more time talking to colleagues than working on me."
• "The massage was all but relaxing and again done in 30 sec just because he had to do."

Atmosphere

Pros:

• "You feel an instant warmth and buzz when you walk in, the service is incredible."
• "Everyone is very welcoming & even offered me a Turkish coffee while I was in my seat."

Cons:

• "The customer service is great, and Vlad is a star – he's never let me down."

Additional Services

Pros:

• "The usual Ted perks - drink, hot towel etc. - all make up for a great experience."

Cons:

• "No cut length check, sketchy cut, brutal service, constantly chatting to other hairdressers in other languages, paid absolutely NO attention."

Service Experience

Pros:

• "Such a professional service."
• "The entire staff at this store were great as well!"

Cons:

• "The only thing I wasn't keen on is leaning forward to get my hair washed rather than backwards as I got a bit panicky trying to hold my breath whilst water went over my face."

Hygiene and Cleanliness

Pros:

• "The salon itself is kept very tidy and clean."
• "Very clean and well-presented barber shop."

Cons:

• "However, saw one of the barbers sweep hair into a corner and not clean it up properly."