Popeyes Louisiana Kitchen Reviews Summary

Food Quality

Pros:

• "Great burger, chicken is succulent and the spice is just right."
• "Although it looked pretty disappointing, it tasted delicious - juicy, crispy and the bun soft."
• "The fried chicken was perfect in terms of doneness and texture."
• "Chicken was very juicy from the inside and crunchy from the outside."

Cons:

• "The biscuits are more like hockey pucks, just terrible."
• "Mac & cheese was gross - tasted very bland & artificial, would not recommend ordering that."
• "The chicken wings tasted very bland, it's basically KFC texture without any flavour."
• "The chicken tenders were not fresh and tasted incredibly dry."

Service

Pros:

• "Service is efficient and staff are well mannered."
• "Service was very fast compared to other Popeyes."
• "Customer service was top quality."
• "Staff were very helpful the young lady that brought over our food was really pleasant and friendly."

Cons:

• "Service was a little sloppy."
• "Service here was appalling. Waited 30 minutes for my order in-store."
• "Got no answer when trying to resolve a delivery issue."
• "Waited over 40mins for our food, with no site of when we were gonna get our food."

Price and Value

Pros:

• "Prices are reasonable."
• "The price is fine, nothing to run home about."
• "Worth every penny we paid. A welcome addition to Romford."

Cons:

• "The prices are a little high, at around 10 pounds for a medium meal."
• "Certainly, they're not worth £10.25 (large meal) hugely overpriced!"
• "Very expensive, food concept a little different, but the burgers are not American-sized they are small."

Location and Accessibility

Pros:

• "Located in the heart of Romford market, this American outfit is a welcome addition to the many fast food joints here."
• "Great atmosphere and family friendly."
• "The building is outside on a high street walkway."

Cons:

• "Keep in mind, sat nav may lead you into a shopping centre, but the building is outside on a high street walkway."
• "If you go into the shopping centre parking, you'll have to pay."
• "Best bet is to look up the nearby Asda, as parking is cheaper there, or free if you spend 5 pounds in store."