"The manager tries to make up for the problem by providing a wax free of charge the next morning."
"All the staff are so friendly and very professional!"
"I was extremely pleased with my treatment. Bridget was my therapist, she was friendly professional and organised."
"Absolutely great experience. All the staff are lovely to everyone, not just the customers they're serving."
"The manager Aleksandra there is lovely and provided excellent customer service. I now have perfect manicure!"
"Good customer service, very friendly and always offer me tea."
"The front of house were welcoming and very polite on arrival."
Cons:
"Staff barely speak a word of English and my haircut was awful."
"AVOID DO NOT COME HERE FOR ANY TREATMENTS...DONT BELIEVE ME COME AND TRY FOR YOUR SELF."
"Unfortunately she was also the manager so I was forced to leave the salon extremely unhappy."
"Been ignoring me and lady keeps cutting off the phone when I try to call and book an appointment."
"The stylist was rude to me from the start saying my appointment was 12pm despite Treatwell giving me a time of 11am."
"When I complained, the Manager (!) shouted at me, refused to listen."
"Hairdresser didnt speak proper language hence didnt not speak n was on the phone all time during treatment...disaster."
Quality of Service
Pros:
"She knew exactly what would suit me cut and highlights and I am so happy with the result, thank you."
"I had a haircut with Andreas yesterday and I’m very happy. He was professional."
"I had a wowcher voucher for highlights cut and blow-dry, I went yesterday to get my hair done. Honestly the best haircut I've ever had before."
"The result was amazing, really natural looking."
"Life is more beautiful when you meet the right hair dresser."
"She did a brilliant job with my hair."
"I got a hair cut and half head of highlights done from Elwira - she did a beautiful job..exactly the layer cut and highlights colour I wanted - highly recommend."
Cons:
"I told them I need scissors cut and they used clippers and ruined my hair."
"But the result was very disappointing as she put so many highlights that I look completely blonde and not natural."
"Also had my eyebrows waxed here they nearly pulled my whole eyebrow off."
"Had my nails drilled down so hard they hurt and a very badly done manicure with lumpy polish job with bubbles."
"Extremely poor hair service. My hair is very damaged after a visit at this salon."
"Once I did my nails from here, and they were bleeding because it was drilled out so deep."
"She was unable to follow the shape my hair had and just cut all the endings at the same level, straight... like in the 90s."
Professionalism
Pros:
"I definently recommend Beautylicious and will definently be back my self."
"Got waxing done. Carolina was great."
"I had a wowcher voucher for highlights cut and blow-dry, I went yesterday to get my hair done. Honestly the best haircut I've ever had before."
"The young lady who did the extensions was great, very professional."
"staff are very friendly 😊 I had extensions put in (micro bonds) about 3 months they look amazing and we’re put it correctly and none fell out!!"
"Have been multiple times for various treatments (massages/hair cut) and every time both ladies provide exceptional service and quality work at decent prices!"
"Christina did my eyebrows on my last visit and I must say that she did the best tint and wax treatment I have ever had."
Cons:
"Everytime shellac last just for few days. Air comes between shellac and nail and shellac falls off."
"They are CON ARTISTS!!!!! DO NOT book a Groupon wax here under any circumstances."
"Avoid!!!! Unfortunately would not recommend."
"I booked an appointment only to turn up and the salon was closed."
"The experience was absolutely awful and the stylist was extremely rude."
"What a horrific, unprofessional service!"
"Terrible customer service and attitude."
Value for Money
Pros:
"I recommend this place. Clean, good location, attentive staff, good prices and they have a loyalty scheme as well."
"My facial treatments, waxing and nails are all Impeccable every single time I visit."
"They are always so helpful and friendly, a lovely team."
"Very professional, knowledgeable and polite team."
"Got microdermabrasion and eye last extensions. Different ladies but both were brilliant services."
"100% recommend this place specially if you are looking for lashes extentions."
"Lovely staff very friendly and so affordable. Highly recommended !!!!"