Address: Brooklands House, Brooklands Approach, Romford RM1 1DX, United Kingdom
Phone: +441708732674
Rating: 4.9
based on 332 reviews.
Fragrance Quality
Pros:
"They smell amazing and last a long time."
"Honey Aoud is so strong & super long lasting."
"All smelled like the real thing and lasted 8-12 hours on me!"
"The longevity of the perfumes was especially excellent."
"They are all really long-lasting and I get compliments all the time."
"I purchased Ombre Shadow... it lasts all day."
"The perfumes are really great, affordable and long lasting."
"The scents are nearly identical to the original fragrances, showcasing remarkable attention to detail."
Cons:
"The smell only lasts for a couple of hours. I have to reapply after this amount of time."
"The scent doesn’t last as long but there is trade off for this being a fraction of the price."
"The initial scent is way too chemically and the dry down is not even close to elixir, the length of smell is poor if it lasts past the hour at all even after 10 sprays."
"The smell is good but only lasts a few minutes and you can no longer smell it."
Customer Service
Pros:
"Lovely scents, great customer service."
"It is always a delight ordering from them as they are very effective and efficient."
"Amazing service, amazing scents....like the real deal only cheaper! Excellent customer service, polite and helpful."
"Great customer service and packaging."
Cons:
"However, the major concern lies with the abysmal customer service. I encountered a communication issue with an email agent."
"This situation underscores the poor state of their customer service and raises concerns about the authenticity of reviews."
"Poor customer service. Update, armour scents are not willing to help."
"Nice fragrance but dosnt last long in all honesty, got an email to leave a 5 star review and would send a free sample bottle but never sent and never responded to emails."
Delivery and Packaging
Pros:
"Received my order very quickly and I am in love with the scent!"
"Delivery was quick and well packaged."
"My item was delivered later that day. So slight delay on delivery but quick dispatch and quick reply from customer service."
"My order came really quickly, I’m really impressed by the customer service and their attentiveness with orders."
Cons:
"Placed my order on Monday 25th September, it was dispatched later that day. Unfortunately, there was no movement on the tracking all week."
"Delivery took a little longer than expected but when I emailed to queries I got a response very quickly and delivery coincidentally arrived straight away."
"Once the parcel was delivered and handled to Amour Scents, after chasing him for two weeks, Dave replied saying that he actually changed mind because 'the product has been used excessively'."