Nathan Gluck Hearing Care Reviews Summary

Professionalism and Expertise

Pros:

• "Well he was welcoming, professional and supportive."
• "He uses the latest equipment and is clearly a highly skilled and experienced practitioner."
• "Nathan inspires maximum confidence and is to be highly recommended as an expert in his field."
• "As someone who has performed microsuction myself I was impressed by his approach."
• "Nathan Gluck puts you at your ease and he explains the process clearly and I felt very confident in his knowledge and expertise."
• "Dr Nathan Gluck was very reassuring from the start and a true experienced professional."
• "Nathan is very informative and, as I had a few questions, went well beyond the basics in helping me."

Cons:

• "Unfortunately my tinnitus still remains though I am hopeful that maybe it will lower further."

Customer Service and Care

Pros:

• "I was able to get an appointment within a couple of days of calling."
• "Nathan managed to fit me in same day and on a Sunday eve to top it off."
• "I contacted Nathan at short notice and he came back to me very quickly and efficiently."
• "The care and kindness shown by Nathan is exceptional."
• "Nathan's friendly and more intimate approach was a pleasant change indeed."
• "Really impressed. Efficient and pleasant when booking an appointment and on arrival."
• "Nathan provided us with a home visit within 24 hours of myself leaving an answerphone message."

Cons:

• "Did not want to travel for an appointment, so Nathan came to my house (for an extra charge, of course)."

Effectiveness of Treatment

Pros:

• "I had a blocked ear and had been struggling to hear out of it for a while. I went for microsuction and though there was a lot of impacted wax Nathan Gluck managed to clear it."
• "Nathan was gentle and patient, and cleared my blocked ears completely."
• "Nathan removed the wax in my ear which restored my hearing."
• "An entirely easy and stress free experience in removing an awful lot of wax from my ears and improving my hearing no end."
• "Nathan did a great job on my ears, completely unplugging them. Normal volume was restored!!"
• "The removal of wax from both ears was easy and painless."
• "Nathan was able to clear it all out which gave me so pain relief."

Cons:

• No cons related to the effectiveness of treatment were mentioned in the reviews.

Comfort and Reassurance

Pros:

• "Then sat with me for a chat to make sure I was alright."
• "It wasn't a pleasant experience to experience I was made to feel comfortable and it went at the pace I was happy with."
• "Nathan very quickly put me at ease and with his professional manner explained the whole procedure which I am happy to say was a total painless success."
• "I was made to feel at ease throughout the procedure."
• "Thank you for your kind and patient approach, I was a very nervous patient and was reassured and made comfortable."
• "He was so empathetic to my mum in law, he listened, he explained things and he gave her time and patience."
• "Nathan's calm manner put me at ease, and his helpful explanations of how the treatment worked was most reassuring."

Cons:

• No cons related to comfort and reassurance were mentioned in the reviews.

Safety and Hygiene

Pros:

• "He has taken correct measures to ensure he and his patients are protected during the Covid crisis."
• "Copious time allowed between patients ensured the provision of a sanitised environment for the next customer."
• "The treatment room was deep cleaned prior to my admittance, all PPE changed."
• "Everything seemed hygienic and safe."

Cons:

• No cons related to safety and hygiene were mentioned in the reviews.