Dr Haus Dermatology Reviews Summary

Clinic Atmosphere

Pros:

• "The clinic is beautiful, calm and restrained decorated in pure white and grey."
• "The clinic itself is top class - going there feels like a luxurious experience."
• "The whole team were very friendly and professional."
• "The practice is exquisitely beautiful, and the entire team are simply wonderful."

Cons:

• "Communication with the reception is terrible, almost every time you call, a person who works from home answers and cannot solve the problem."

Professional Expertise

Pros:

• "Dr. Haus is an incredibly talented professional, making the experience truly exceptional."
• "Dr Haus is an amazing Dermatologist and is extremely knowledgeable."
• "Dr Haus has such a gentle and calming nature which relieved me of all my anxiety."

Cons:

• "Before the consultation, the doctor did not even get acquainted with my problem."

Treatment Results

Pros:

• "The results are simply fantastic, and I both look and feel so much younger!"
• "After years I feel better with myself and I cannot be more grateful to finally find a Dr who understand my concern and delivery more than I expected."
• "I am delighted with the outcome of the treatment I received at Dr Haus clinic."

Cons:

Customer Service

Pros:

• "Victoria and Tracey really are true professionals."
• "The whole team is great and so professional."

Cons:

• "Having received the prescription, I saw another drug that was not discussed during the consultation."

Aftercare and Follow-up

Pros:

• "Once my lesion had been removed, Dr Assim strongly suggested that I have the lump sent to a lab for analysis to rule out anything sinister."
• "Making sure I was okay every time."

Cons:

• "I received the prescription on Monday when I was already on vacation... and I had to go to the other end of the city to buy the drug in their 'partner' pharmacy."

Accessibility and Convenience

Pros:

• "The clinic is perfectly located for anyone staying in London!"

Cons:

• "It was most inconvenient when they announced a bill for 1000+ pounds on the first visit."

Overall Satisfaction

Pros:

• "Highly recommended for anyone seeking top-notch treatments in a stunning setting."
• "I highly recommend what is not only a dermatology consultation but a whole personalised and perfect care."

Cons:

• "I was very dissatisfied with the quality of service."

Professionalism of Doctors

Pros:

• "Dr Robles was superb. Kind, attentive and clearly very skilled."
• "I completely trust him based and have had nothing but super positive experiences."

Cons:

• "The only thing he was more interested was to just sell some of his treatments that i might not even need."

Cost and Pricing

Pros:

• "Dr Haus products were recommended by the highly knowledgeable employees and I would not use any other other than these."

Cons:

• "Moreover, he sells with over over price, He sells MM cleanser with 70 pound while you can buy it 27 pound from professional pharmacies online and 34 pound from amazon."

Product Quality

Pros:

• "It has really helped me with my skin problems such as blemishes and acne."

Cons:

• "They were very bad quality."

Booking and Administration

Pros:

• "Great location, flexible appointment time that suits professional."

Cons:

• "As a newbie to any skin treatment, I wanted to see the Dr's credentials before agreeing to let him stick needles in my face... then I am told I have to have a consultation which costs nearly £400!!"

Communication and Information

Pros:

• "Able to manage my 15 and 17-year-old children’s foot issues without any drama and with clear explanations."

Cons:

• "Then, after a lot of insistence from my side, they sent me some brochures and leaflets. After that, I found that they were not in English."