Bagatti's Italian Reviews Summary

Category: Italian restaurant Croydon

Address: 56-58 S End, Croydon, CR0 1DP, United Kingdom

Phone: +442086869649

Rating: 4.6
based on 168 reviews.

Food Quality

Pros:

  • "Gorgeous food and the best tiramisu I have tasted by a mile!!!"
  • "The calamari was really nice and the tartar sauce was homemade and fresh."
  • "The tiramisu was the best I've ever tasted."
  • "The food is absolutely amazing."
  • "The food has really got that Italian taste and flavour."
  • "The food is excellent - all your Italian favourites and more with their vast menu!"
  • "The food is lovely."

Cons:

  • "Overall very high price for the food when quality is mediocre at best."
  • "The spinach was not drained properly so the plate was filled with the excess water."
  • "The sauce just tasted of tomato which was disappointing."
  • "The pizza tasted stale."
  • "Food was ok nothing special, all lacking seasoning."
  • "The whole dish was rather bland."
  • "Food wasn't good; Calamari wasn't crispy enough and lacked seasoning, the seafood ink pasta was tough, thick, lacked seasoning and all of it was overpriced."

Service

Pros:

  • "Staff polite and not overly attentive."
  • "The service was great."
  • "The service was fast and they were very attentive to us even though they were full."
  • "The manager and staff are attentive and friendly."
  • "Service great and all staff very helpful."
  • "The service was outstanding and every plate of food I saw made me jealous."
  • "The wait staff are friendly, cheerful and prompt."

Cons:

  • "The waiter wasn’t initially apologetic, didn’t ask if I was okay, or if first aid was needed."
  • "Was not asked if wanted drink when been seated for 15 mins."
  • "Waiters couldn't hear orders."
  • "Very poor service. Waited over an hour for main."
  • "One of my colleagues argued they didn’t have many vegetarian options. The guy assisting her looked very annoyed."
  • "At no point did a member of staff communicate, or apologise for the extremely long wait."
  • "The staff were non existent."

Atmosphere

Pros:

  • "It’s 100% Must to Go here has the Buzz and Ambience that is in this total Gem."
  • "This restaurant brings to the person an Italian atmosphere and suggest how good is the restaurant."
  • "The atmosphere is great."
  • "Always a great atmosphere."
  • "Atmosphere always vibrant."
  • "The whole atmosphere is exciting and each and every minute we spent there was very enjoyable."
  • "Atmosphere is great and the service was fantastic."

Cons:

  • "Really disappointing. Place was really busy, the music was so loud that you couldn't hear the person next to you."
  • "The restaurant seemed nice inside, if not lacking space between tables."
  • "The venue is also jam packed, chairs back to back so don’t recommend for an intimate evening."
  • "Dirty floors and walls with cobwebs visible to show the lack of cleaning."
  • "Can be a bit noisy when busy so choose your night carefully if you're wanting a romantic evening!"
  • "Not the time for a couples meal if you want to chat."
  • "The table waiter was a bit moody, although he did smile towards the end of the night."

Value

Pros:

  • "Price point is also spot-on, expect to pay £80 for a three course meal for two including a bottle of house wine."
  • "All at a reasonable price considering the quality."
  • "Authentic, traditional, home cooked Italian food which not only tastes amazing, but also at a very cheap price compared to other restaurants."
  • "Great value for money."
  • "Prices are exceptionally good value for money."
  • "Everybody had a great time, and it did not break the bank."
  • "Food and wine excellent."

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