Market Cross Reviews Summary

Staff and Service

Pros:

• "Staff lovely and atmosphere great, we had an area of the pub to ourselves and a great night."
• "Both times the staff have been friendly yet efficient."
• "Staff were so friendly & attentive.. Finola was very accommodating.. The service was first class."
• "Dan and the Team are always so friendly and attentive when we visit."
• "Was greeted and shown where our group was sitting. Really friendly staff and great atmosphere."
• "Lovely service from the girls serving at the bar :) really kind and helpful."
• "Welcomed by very friendly staff who obviously enjoy their work."

Cons:

• "Awful. Booked a table a week before, only to arrive and be asked to wait at the bar with a 1 year old because our table had been given away as they were busy."
• "However the young man behind the bar was quite sarcastic in his reply to a question he was asked and his dress code was much to be desired."
• "Staff spent more time on their phones filming and dancing to the 'tribute act' than attending tables."
• "Staff don't know how to use the tills maybe they are new."
• "2 behind the bar but serving the same customer, so had to wait."
• "Staff totally all under25 no apology, no table service for orders."
• "Service was extremely slow, lots of staff chatting and paying little attention to the customers."

Food Quality

Pros:

• "The carvery was very nice and the Yorkshire pudding was to die for."
• "The cowboy burger was excellent."
• "The food was full of flavour and we all finished our meals."
• "Food was lovely, meat well cooked and tasty with all the trimmings."
• "The meats were moist and well cooked and the roast potatoes were really good."
• "The food is good value, well cooked and tasty."
• "Food excellent, a selection of hot picky bits etc."

Cons:

• "Food ok, but have to be honest. No where near as previous meals. Cold and chewy pork."
• "The roast potatoes were solid and couldn't cut them and the food was luke warm at best."
• "Really great food although you want to dish up when a fresh batch has not long come out could of also done with thicker and more cuts of meat for what you pay."
• "The food isn't the greatest and often feels expensive for the quality you receive."
• "The food was hardly edible, barely warm, roast potatoes dry."
• "Very disappointed the chef barley gave any meat not enough to feed a child and didn’t have much choose from where they ran out in carvery and it was cold vegetables."
• "Meat was tough and tasteless, serving chef didn't know how to carve meat either."

Atmosphere and Cleanliness

Pros:

• "The place is lovely and clean."
• "Family atmosphere."
• "The site was pretty clean and quiet."
• "Also was busy but quite enough that we didn’t have to shout over others to be heard."
• "When I went yesterday I was pleasantly surprised by the atmosphere. There was lots of laughter, smiles and it felt very relaxed."
• "There is a lovely atmosphere at Market Cross."
• "Always a warm atmosphere walking in."

Cons:

• "Sadly the female toilets need a thorough cleaning/modernising. Let the premises down."
• "The place was absolutely covered in dirt the table was sticky."
• "Food was burnt, couldn't cut the meat or potatoes on the cavery."
• "The food heater covers are caked in dirt and dust that's old and the heaters and pillars themselves have cobwebs on them and built up dust that's blowing into the open food."
• "Sterile atmosphere and staff turning a blind eye to unruly children screaming and running around."
• "There was no atmosphere let alone a Christmas one."
• "The rolls of toilet paper now sit on toilet brush stand where it is touching the brush itself. It also makes the toilet paper wet. Disgusting!"

Value for Money

Pros:

• "Good value for money."
• "Great food, felt very safe. Social distancing down to a tee."
• "The price of the carvery for a medium was under £10.00 (on a Sunday) what I thought was brilliant."
• "The food is delicious and great value."
• "Lovely food, the best carvery, the best desserts, reasonably priced."
• "Best pub restaurant in Dunstable ...carvery is so cheap, choose from 3 size plates, really nice, a vegetarian choice too is available."
• "Generous portion even for a ‘regular’."

Cons:

• "The new pool table is now a whopping £1.50 per game. This place is very money-hungry."
• "Want to buy extra mushrooms? No problem. That'll be £3 for 6 tiny mushrooms. Ridiculous."
• "The drinks are slightly more expensive though."
• "None of the deserts are worth the money. The Rocky Road Sundaes are tiny portions and you're paying about £6."
• "But for the price, there was not much to validate the value."
• "Prices are reasonable so don't go hiking it please."
• "Awful!!! Had a 30% off voucher but still cost over £36 with two drinks for two of us."