Ida Reviews Summary

Food Quality

Pros:

• "Excellent food and top service."
• "The food was exquisite and the perfect quantity."
• "The food was faultless, authentic and full of flavour."
• "The food they serve is every time first quality and mostly important is every time fresh."
• "The steak was cooked perfectly and was excellent however the pasta was the real highlight."
• "Food was… excellent."
• "The food was absolutely delicious!"

Cons:

• "The pasta was stuck together. No taste."
• "The gnocchi ragu for me was a bit claggy, slightly chewy, but the sauce was delicious."
• "Undercooked Spaghetti ( no, not al dente) served without a spoon."
• "Both of us got food poisoning with the pasta ragu."
• "Salt and oil disguise packaged pasta at ridiculous prices."
• "The pasta was bland. The deserts were horrible."
• "The food was very bland and the seafood pasta dish was rather tasteless."

Service

Pros:

• "The service was warm and relaxed, we didn't wait for anything but nor were we hurried along."
• "The staff were brilliantly informative when we were making our choices."
• "The staff are friendly and helpful."
• "Fantastic staff. They are so friendly."
• "The staff were very friendly and helpful, the drinks were delicious and the food was brilliant."
• "Service was impeccable!"
• "The staff are lovely and the food (inc handmade pasta) was the real deal."

Cons:

• "The service was horrible."
• "Appalling service!"
• "The service on the other hand is shocking. The lady who I assume is manager could really do with some customer service training."
• "Customer service for celebrating a friend's birthday didn't feel as welcoming."
• "Most of the waitresses were great, but there was one who was a bit rude / awkward and not very attentive."
• "Service could be a little more attentive, but maybe that adds to the charm."
• "Service was slipshod to say the least; we would have stayed for pudding and more drinks but the staff seemed uninterested."

Ambiance

Pros:

• "The restaurant is very prettily decorated and has great ambiance."
• "The interiors are warm and intimate."
• "There was a warm and friendly atmosphere."
• "The restaurant itself is intimate full of charm and warmth."
• "The place is very cosy, It makes you feel like you are in an italian grannies house."
• "A beautiful little restaurant with excellent food, always fresh, and always served with love by excellent hosts."
• "A charming, quite bohemian little Italian restaurant near Queens Park station. Very cosy and welcoming."

Cons:

• "We were cramped. Too many tables at the expense of customer comfort."
• "A very hot, dark, unbearably stuffy and overcrowded room without any AC."
• "It’s a shame to say that not the ambience, nor the food matter when you walk into a place and are treated clearly differently to a white person standing right beside you."
• "The restaurant's poor acoustics and frantic nature could suit some diners, not for me."
• "The restaurant was cold and the toilets weren't clean."
• "The downside is that the restaurant can get quite loud making it difficult to have a conversation."
• "This place in theory is a lovely local neighborhood restaurant, unfortunately I feel there is section of the community who are not welcome/ get the same treatment as others."

Value

Pros:

• "The quality of food and service it is great, friendly and professional staff."
• "This is what London needs! a restaurant that serves good cooking! and leaves pretense at the door."
• "Lovely restaurant with an excellent Italian cuisine. Perfect place to share with family or a romantic dinner."
• "Everything you want from a local neighbourhood restaurant. A charming little gem of a place cooking home-style Italian meals."
• "It’s definitely a proper Italian restaurant and all the ingredients are extremely high quality."
• "The freshly made pastas, delicious family recipe sauces, great red house wine, lovely friendly service.. value for money.. loved it!!"
• "The atmosphere is great and it offers good value."

Cons:

• "The bill was expensive for the quality of the food."
• "A money making enterprise with no sense of pride neither for the food or the service in our opinion, not for food lovers nor Italians!"
• "Really disappointing. We travelled for a highly recommended local restaurant but got a very cold welcome."
• "Totally disappointing experience."
• "The steak was lukewarm and served with roast potatoes."
• "The price/quality ratio was poor."
• "The prices are inflated as the reviews."