Address: Southport Winter Gardens, Southport, PR8 1ND, United Kingdom
Phone: +441704531181
Rating: 4.0
based on 219 reviews.
Customer Service
Pros:
"Just been into morrisons at southport .to buy some dinner ..and on way out must have dropped my wallet .without knowing ..anyway a man that works in the caffeteria followed me out .and gave it me back .he saw me drop it ....thank you very much . Really appreciate that ....honesty like this is a rare comodity these days ..so thanks again."
"Stopped off for a breakfast and to pick up a few items, before the Southport flower show, the staff in here are absolutely amazing, all helpful and cheerful, especially Dave Thomas who was very helpful and very entertaining, made for an even more pleasant experience, started the day just right, breakfast was superb as always, highly recommend many thanks."
"Visited the petrol station on Sunday to stock up on meal deals for a Knowsley Safari visit. The woman behind the perspex was extremely friendly."
"Would like to say a big thank you to one of your staff that helped my mum on Thurs 15/06/23 she was not very well in store, store member helped her with some water and a seat, thank you so much for your help."
"Staff are always lovely and helpful."
"The staff whom we met were friendly and welcoming."
"Excellent quality food. Well trained staff, very friendly, efficient and helpful."
Cons:
"Morrison's has become more like a very needy corner shop, staff are very hard to find if at all and if you do find someone they will go off telling you they will find someone and that's the last you see of them."
"Absolutely disgusted by the customer services, came home to find milk had a leak, spilt all over the boot on carpet, ruined half my shopping."
"Terrible service at the customer service desk, I know it is Sunday and you are working but a smile and a bit of civility is not hard."
"The store is ok. That's 5 star, BUT customer service advisor rude and unhelpful patronising and showing faces when tried to send a dpd parcel."
"WARNING be very wary of the cafe in the current covid19 situation One of the staff is extremely important in her own mind."
"Terrible, was not what we normally get from morrisons, service was bad. Ordered, but they got it wrong so had to reorder, was only all day breakfast so wasn't too hard when it came items were missing."
"Cafe is terrible, over cooked dry food that has been left to go cold then served to customers."
Store Layout & Cleanliness
Pros:
"Large branch of the supermarket chain, located on the edge of Southport town centre. Polite, helpful staff, adequate parking, bicycle parking rails, free to use cash machines."
"Place is always clean and toilets are immaculate."
"Store seems clean and spacious."
"Morrisons hygiene is excellent there are many hygiene stations for hand sanitizer and wipes."
"This is quite a large branch and appeared to be well-stocked and clean."
Cons:
"Getting around the shop is tiny bit difficult due to the way they have laid out the pathway towards the checkouts."
"Customer toilets are a disgrace, filthy, no tissue, no soap or hand sanitizer and the hand dryer does not work."
"The tables outside were disgusting, food, bottles and leftovers on most of the sticky tables."
"Tables dirty, spilled coffee on the floor near the brew machines."
"Disgusting toilet facilities."
"The toilet door was kinda close to the front entrance but was very cramped inside with only 3 stalls, with one I'm assuming is disabled as there were hand rails."
"Store felt a little untidy in places."
Pricing & Products
Pros:
"Often use Morrisons as my go to supermarket. Good quality at reasonable prices!"
"Lots of parking space and 2 hours free."
"Great bakery and free parking for 3 hours makes shopping a lot easier without searching for change."
"This store is massive and has a magnificent choice of varied shopping products. The staff are helpful and assist with looking for requested items."
"Simple and easy shopping experience here today, usual sort of masks controls in place."
"Always have what you need. Reasonable prices, lovely fresh produce."
"Has most of what you need for a healthy weekly shopping trip."
Cons:
"I also wanted a 'family' size chicken pie non in stock."
"Just been charged £1.70 instead of £1.35 for crisps at the self service checkout."
"Local to me for petrol etc, funny how the petrol is 5p more in southport than Preston thought with it been a chain supermarket it would be the same price."
"The petrol price post code lottery! I have just paid £1.20 for diesel at this store when the price at Morrison's Bolton is £1.15."
"First tried to get a coke it was just frizzy water."
"Very disappointed. Quick pop in to pick up lunch on way to work at about 9am. Only reduced sandwiches left unless you wanted chicken."
"I usually go to Aldi but getting back home late Sunday I went into Morrisons. I was disappointed in the quality of food and choices. I will never be shopping there again I'm afraid."
Cafe Experience
Pros:
"Whenever we stay for the weekend, or overnight in Southport, we always try and pop into Morrisons for our breakfast. Lots to choose from on the menu, from porridge and cereals to a full English."
"Service was lovely, food lovely, clean cafe ....so winner all round."
"Great breakfast, hot and tasty porridge with compote and fresh fruit."
"We came because we were on holiday and I have to say I've been to loads of Morrisons cafes this one is by far the best I've ever seen."
Cons:
"Had to leave cafe without eating as waiting for over an hour and didn't want to waste day."
"Frequently wait and regularly have to complain about missed orders in the cafe."
"Went to the cafe, very dirty, not inviting at all."
"Cafe is appalling! Great staff but availability is poor."
"We got to the cafe ordered our food drinks paid etc it was wiped out and we were told a 40 minute wait for two ham and cheese toasties hmmm plus a portion of chips fine hmmm chips were cool and we wont be going back!"
"Went in the cafe and ordered scrambled eggs on toast as we couldn't order poached. It was disgusting, very dry and looked as though it had been made yesterday."
"Cafe is terrible, over cooked dry food that has been left to go cold then served to customers."