"They helped me out fitting a new Hive thermostat to my heating system. I’ve now got independent control over the heating on each floor of my home."
"Excellent experience. They came within 24 hours of being called and replaced bathroom light in minutes."
"Great Service! I need quick turn around PAT Testing. William came to my location within a matter of hours."
"Excellent EV charger install by Leigh Electrical. Quoted on a Sunday, arrived as stated the following Thursday."
"William was brilliant. Good communication and the work was completed promptly."
"We needed to get a safety inspection on our flat to make sure everything is a-ok for some work we want to do."
"Will has carried out work for me previously and i have been pleased with the result."
"Gave Leigh Electrical a call to get a ceiling light installed, not only did I have someone round within 20 minutes but it was also done to a very high standard!"
Cons:
"Doesn't even deserve one star. Made an appointment. Organised my work around their visit. Let me down without notifying me."
"I booked them to come and they never turned up."
"Booked an appointment for Leigh Electrical to come and change our light fittings, didn't bother to let us know they will not turn up."
"This company does not even deserve 1 star out of 5. We had a rewire booked in for over a month and then fitted in other contractors around it."
"We were told a price for all the work to be done, but after work had started this was revised and we ended up paying nearly 4 times the original estimate."
Professionalism and Efficiency
Pros:
"They were quick, reasonably priced and even hovered up after they were done!"
"They were courteous and on time, ringing one hour before arriving to give me an accurate ETA."
"Good communication and the work was completed promptly. Great service and I would definitely use William again."
"Will was responsive and really cheerful. Explained everything and even identified a small issue that he corrected whilst doing the inspection."
"He recommended an Envirovent PIV unit that would be installed in the loft. I have been very impressed with the PIV."
Cons:
"The job was for PAT testing on 17th November. The certificate was not given at the time so I asked for it the next day."
"They take your £80 thank you very much and then don't bother you anymore."
Customer Service and Communication
Pros:
"Great customer service from Violet too, who was able to quickly make some amendments to the final certificate for us."
"Will was very responsive and we agreed a time and date for the call out. He attended my home at the agreed time and was very informative about the issue."
"Will and Simon came over and fitted some new lights, rerouted some switches and fitted some LED dimmers."
Cons:
"It’s disappointing that the choice chosen by Will was to ignore me and cutoff all contact which was just very odd and frankly just very unprofessional."
"This was an urgent job and I have now had the PAT test carried out again by another company."
"Less than 24 hours before they were due to start Will texted us and said they can't do it. Will did not even apologise or try and sort the situation."