Slim Chickens Reviews Summary

Food Quality

Pros:

• "The chicken was perfectly grilled, the bacon was crispy around the edges and the cheese was lovely."
• "The food was amazing."
• "Everything cooked in perfection and looking sophisticated."
• "The food was delicious and also decently portioned."
• "Food is amazinggg. Pancakes were soo fluffy."
• "The duck stir fry was fresh and tasty."
• "The food is very tasty here."

Cons:

• "I had fish and chips service was good food wasn't great chips were cold."
• "The only thing we weren't keen on was the toffee waffle, it was a really small piece of waffle."
• "Burger pattie was dry."
• "Sadly chicken does not have taste at all."
• "Food was okay some of it overcooked."
• "Really disappointed with my meal -a bowl if tasteless rice with tiny morsels of chewy beef."
• "Food arrived black pudding was raw, eggs were hard yolk and the bacon I couldn’t cut never mind eat."

Service

Pros:

• "Staff are always so helpful and welcoming."
• "Fabulous quick service by Meghan. Very smiley and happy."
• "The service from Emma, Nea and Joel was second to none."
• "Very friendly staff and remarkably quick service."
• "Staff very helpful and friendly, made our visit enjoyable."
• "The staff were friendly, quick and attentive."
• "Outstanding service."

Cons:

• "Whilst the staff were friendly and helpful, considering it was not very busy, poor attention."
• "The waiter hung around the service area making a point of not looking at us."
• "Service was slow. Waitresses were stood at the counter chatting while we waited for our table to be cleared."
• "Upon trying to get our bill we were completely ignored, trying to attract any of the servers attention was near impossible."
• "Service was rushed, with individual plates cleared the second cutlery hit the plate followed by 'I'll get your bill'."
• "The restaurant wasn't busy either. We were going to stay for another drink and some dessert but decided not to because the service was so bad."
• "First and probably last visit to this restaurant. Our table was sticky and we had to clean it ourselves."

Value

Pros:

• "All 4 of us ate for £62, so really great value and quality!"
• "I would sign up for the Mcauthurglen club because you get 10% off your meal."
• "Lovely meals and Rose wine and with 25% of the total cost a real good lunch."
• "I had a burger and onion rings with a beer for £15! Amazing value for money will be returning soon!"
• "Food was great and good value for money."
• "Price is not expensive in comparison to quality, quantity and service."
• "Very reasonably priced. Recommended."

Cons:

• "Wouldn't say it was good value for the money either."
• "It is expensive compare to kfc."
• "Was a tad more expensive than expected for 3 of us."
• "Very overpriced."
• "Food is a bit pricey. I will hesitate to go back again."
• "It was expensive for what we received!"
• "Food wasn't that good for the price £11 for a chicken salad and then to charge you service charge to won't be going back there again had better outside in the farmers market."

Atmosphere

Pros:

• "Really nice atmosphere and I would come back again."
• "Amazing food, great atmosphere and friendly staff!"
• "Environment is smooth without too much noise as the restaurant is apart from the food area."
• "Pleasant relaxed atmosphere within the restaurant."
• "Giraffe's environment was warm and welcoming."
• "You feel welcome and pampered by the staff."
• "Lovely food and a great selection to chose from."

Cons:

• "Access however was limited on the day I went as they had several things piled up in the passageway blocking both entrance and exit."
• "7pm 20/07/22 After spending an enjoyable afternoon with my husband and grandson in the outlet centre, we were all very hungry so went to Giraffe, a restaurant we’d never been to which looked inviting. Very few people were in there so plenty of tables to choose from. We moved three times because the air conditioning was blowing cold air on us which was uncomfortable."
• "The emergency cord is not touching the floor as per disabled regulations and recommendations."
• "Only knocked off one star as lately a lot of parents seem to use it as a bit of a crèche letting their children scream and run wild."
• "I was given an evil stare and told we could not sit in a booth because of the pram."
• "Good food and children friendly so very noisy. Friendly staff interacting with the children."
• "I have visited this place on several occasion and enjoyed it.My last visit most disappointing perhaps our hostess not all that good and food not as good ..Next visit South I will maybe pass."

Additional Charges

Pros:

• "Check your bill, the 'till' adds service charge without your permission. They do remove it when asked."

Cons:

• "Good steak but didn't come as I asked for it to come but still enjoyable. Good cocktails selection. Friendly staff service but they cheekily added a service charge at the end which didn't ask me if I wanted to give one so therefore paid more and didn't realise until later."
• "Lovely food, but didn't like the fact they added a service charge, which I asked to be removed."
• "Food and service was nice, we did not had to wait long but I was unknown about the service charge they add extra on top of your food bill."
• "Don't agree with venues that charge service charges. I was going to tip but should be my choice."
• "I also find it cheeky when a service charge is automatically added on (especially when the service isn't great....)"
• "Food not up to its usual standard. It really annoys me when restaurants put a default service charge on the bill - that should be customers choice and they shouldn't have to be embarrassed by asking it to be taken off."
• "We were so very disappointed that they are closing down in 10 days."