The Horseshoe inn Reviews Summary

Food Quality

Pros:

• "The food was excellent and of going quality and presentation."
• "The food was hot & delicious"
• "The food was lovely too!"
• "Excellent fresh food"
• "The chicken which was moist and very tasty."
• "Food was at a very high standard and the portion sizes were very generous."
• "Really tasty Steak and Ale pie."

Cons:

• "Quality of food for the price was very poor."
• "Absolutely appalling meal. Raw onion rings when cut into had flour coming out of them."
• "Food was really tough the Beef."
• "for the price not the best meal I've had."
• "terrible food overcooked."
• "The food was average, but the price was not."
• "The Turkey was tasteless."

Service

Pros:

• "Staff were helpful and friendly."
• "Good Friendly Service."
• "The service is good and staff are lovely."
• "service was quick."
• "Prompt service and friendly staff."
• "Service from staff was friendly and accommodating."
• "the staff were friendly & efficient"

Cons:

• "The order was taken fairly quickly but the wait for the food was extremely long."
• "Waiting staff are really rude."
• "The waitress were obviously untrained and there were not enough of them."
• "the staff extremely rude."
• "Staff really didn't seem interested at all."
• "The waiting staff never asked if we'd like more drinks."
• "Lazy inattentive service."

Atmosphere

Pros:

• "A comfortable eat and drink establishment."
• "Lovely meal, great staff and they haven’t hiked prices recently, was a lovely English pub and the staff are very polite and friendly."
• "It's a nice pub and has lots of areas to sit under if it starts to rain."
• "The place was quite for a Saturday evening"
• "Very spacious pub too."
• "A really nice establishment where you feel relaxed."
• "The pub is really nice and has a great outdoor area."

Cons:

• "The background music was more befitting a funeral."
• "We seemed to have a long wait, 4 adults and 2 children"
• "to our surprise the large restaurant was empty except one other table."
• "The atmosphere was pleasant."
• "Covid 19 system shocking."
• "Mothers day disaster! 4 hours total sitting time."
• "it was embarrassing and uncomfortable for front of house staff"

Value

Pros:

• "Prices were reasonable."
• "Good value meals."
• "The value for money is very good."
• "Also very reasonable priced."
• "Less than 50 pounds for 4 drinks, 2 main meals (one off the specials board £16.95) and one side of home cooked chips"
• "the prices are worth every penny"
• "Absolutely 10 out of 10, Huge Portions and so Fresh, Extremely Polite, just couldn't do enough for us."

Cons:

• "Food was nice but a bit over priced."
• "During the eat out discount they added a service charge quite a few were unhappy with this."
• "Price wise, a few more £ than we normally like to pay for early dinner."
• "when they challenged it the manager was rude."
• "Cost is on the higher side for pub meals but worth the expense."
• "the prices of food is quite high for what you get."
• "over priced for quality and portion size of the food."