Ninja Warrior UK Bristol Reviews Summary

Staff Service and Interaction

Pros:

• "The staff were all so friendly and helpful."
• "Faith, our party host, turned our day into an absolute triumph with her enthusiasm and attention to detail."
• "Charece, our party room facilitator, was super accommodating and ensured our guests were comfortable."
• "Our experience was made perfect with Faith our party host; nothing was too much trouble for her."
• "Molly, our party host, made everything really easy to understand and fun for all of us."
• "Staff were lovely and very welcoming. Service of food and drinks was also prompt."
• "Whilst getting food, I was looked after by a lovely girl called Teagan, who couldn't help me enough."
• "All the staff were friendly and helpful especially Rosie who helped look after my son on the equipment."

Cons:

• "The staff were judgmental and punitive and we left feeling frustrated and upset."
• "Poor staff covering safety. Children running through the activity areas at risk of getting hit with no one stopping them."
• "The staff do nothing to ensure parties don't impede each other / run across the course."
• "It was very busy so maybe that's why staff were not very attentive."
• "The staff in the centre just stand around haplessly and were in little groups just chatting for the most part."
• "To many kids and adults all at once. Staff were a joke and not paying attention to anything happening."
• "Staff shouted at our children when they didn't do anything wrong, didn't explain why."
• "No organisation. Kids just running around. Thought you would have to earn points then move in to another piece of apparatus. No motivation."

Facility and Equipment

Pros:

• "Family fun and a challenge for the youngster's, well worth the money."
• "The climbing mountain was brilliant, as was the slide down."
• "The course has obstacles with a range of difficulties, from beginner to hard, so it is appropriate for all ages."
• "This was a new experience for my kid. They saw it on TV and excited to go."
• "Good fun although lots of the apparatus is very hard for adults let alone children."
• "Fantastic fun and great value for money! Has a huge inflatable section and a more traditional ninja warrior type section."
• "It's pretty big and there are enough facilities to let you play for two hours."
• "The main arena is like the real Ninja Warrior we all see on the TV but the inflatable arena is good if you want some easier challenges as they don’t require any skills or strength."

Cons:

• "A lot of the main assault courses are set for adult height. So younger children cannot reach some obstacles."
• "It is quite expensive because you have to buy their socks and if you don't want to hurt your hand then you will need to buy their gloves."
• "There's a lot of queuing, a strange rule where you need to wear shoes for some bits but not for others."
• "Saturday afternoon was always going to be busy, but I didn't think this busy. A free for all of small kids, no idea of queuing, no route to go around."
• "The challenges are like the show, but there’s too few staff to keep the one way or system working."
• "Overall the place is good for physical activity and kept the kids entertained, but two of our children were left upset as the Halloween activities were cut short."
• "Appalling management. Told to arrive 20 mins early: this is to allow for congested tills selling merchandise at the same time as processing new and pre-booked tickets."
• "Small children + Adults + Same equipment + Pushing shoving = An accident waiting to happen..."

Food and Beverage Services

Pros:

• "The food was absolutely lovely and so was the service from Tegan."
• "Tubs of ice cream also went down a storm. Cake and happy birthday sang the host, then took the cake away and cut it up for us, brilliant."
• "Pretty busy until mid afternoon, get your table number before ordering food, and portions are good."
• "Sasha was absolutely incredible when I went upstairs to get some food. Great service lovely attitude."
• "The food was amazing will definitely be visiting again."

Cons:

• "We then order 7 chicken nuggets and chips and spring rolls. 4 arrived stone cold."
• "The actual gym area seemed fine, though appalled to realise not a single water fountain available for kids burning off so much energy."
• "The food and drink seemed expensive for a basic coffee."
• "Wouldn't waste your money on the food and drink as it's overpriced."
• "Had a customer rep walk away mid signing me in which left me separated from my group."
• "After having not wanting a birthday party for several years my youngest daughter decided she would like a Ninja Warrior party for her 12th birthday, I was slightly dubious ahead of time expecting huge crowds and to feel rushed but can't fault Ninja Warrior."
• "I understand it is half term, but there are far too many children and then it stops being fun when you have to queue for every challenge and half of them children can't reach anyway!!"
• "I have personally attended all 19 Ninja Warrior Parks including Eastbourne & Windsor and Bristol by some distance is the best of best in my opinion and will take some beating should another Park open in the near future."