Address: Broad Ln, Bristol, BS37 7LD, United Kingdom
Phone: +441454227431
Rating: 4.4
based on 381 reviews.
Service
Pros:
"Andy who served us interacted with our children beautifully and it was lovely to see him take the time."
"We had a lovely meal, could not fault the service."
"Everyone makes you feel welcome at The Fox and the waiting staff are exceptional and very funny and polite."
"All the staff were really friendly and helpful."
"Received friendly welcomes as we entered and someone was waiting for us, so we didn't need to wait to be seated."
"The server Nicky was friendly and very funny."
"Our waiter Andy was considerate from the start. He was cheerful, well spoken and welcoming."
Cons:
"Went into the fox for lunch like a million times before with a smile on my face, was spoken to like dirt by the member of staff Amie who laughed at me and my husband."
"Absolutely gob smacked at the service from the manager or part time manager (Amie)."
"We have used this pub regularly since it opened and have always received wonderful service. Took my daughters last week for lunch and was shocked at the rudeness from the member of staff that was seating us."
"The pub isn't great at hospitality but definitely lack customer care."
"I booked online and left questions but never heard back."
"I accept that we over stayed allocated time at table but feel sarcastic comment when asked to vacate table is unprofessional."
"The main issue was one of the servers had so much attitude and sass we thought we were in a high school, which ruined the evening."
Food Quality
Pros:
"The food was lovely with a wide variety to choose from from the menu."
"Food and drinks came out promptly- the mixed grill was cooked perfectly."
"The food was great quality good value for money."
"Food is great."
"All meals were delicious although the fish was slightly greasy but still very nice."
"The food arrived promptly and was very nice."
"The food was served in good time and was hot and very tasty."
Cons:
"The portions have definitely got smaller, I had steak and ale pie with peas and chips and my 4 year old could of ate it all easily."
"Ordered a mixed grill at £14.60. Everything was cold, decided I was to hungry to complain."
"Also the gravy was really runny with no flavour."
"It went downhill when the food turned up it was bland and not worth the money at all best part of £60 for 3 kids meals and 2 Adult burgers the upgraded sweet potato chips were tasteless the lettuce was brown the burger was dry."
"The meats, especially the chicken, were a little dry but otherwise the dishes were good."
"The chicken wings had no colour and unappealing."
"The presentation and size was great, however there wasn’t much taste to any of the food, it all tasted watery with no seasoning."
Atmosphere & Ambiance
Pros:
"Always a pleasure to visit the fox!"
"Well presented pub, great staff, excellent food, great value for money, amazing atmosphere, always a happy place to be."
"Always a good vibe here, and we were not disappointed."
"The Fox was warm and cosy."
"We come weekly for a cheap and cheerful meal, and are never disappointed with the service, food and atmosphere."
"There was a lovely relaxed atmosphere."
"The atmosphere is lovely and calming would absolutely recommend this pub to my friends 😊"
Cons:
"Went in for a relaxing meal with my partner but when we got there we were told by a lady that our table had back to back bookings and we only had an hour and a half to dine."
"Also, as a couple of people wanted to leave early things got difficult with paying as the till would only accept everyone paying all at once."
"Before we even sat down to eat, the manager was incredibly unwelcoming towards me and the people I was with."
"Very strange booking time windows of 2hour slots."
"Arrived at the fox, greeted by a lady who wanted to seat us in a small crowded space, i ask if i could sit somewhere else, she seemed to have a problem with this request moaning and commenting under her breath?"
"It was very unfortunate that a couple had fallen over in the car park but your staff took good care of them."
"After eating my friend felt unwell and was sick several times on the way home and the following days, this is making me question the food hygiene of the fox."
Value for Money
Pros:
"We find the price very good, me and my husband went after shopping in yate .....1 pint, 1 bottle of wine, a coffee, starter to share, 2 main meals, 2 desserts and a side of onion rings left us with a bill of around £73, this was great!!"
"Standard family restaurant, the positives are that it is local, never very busy, nicely laid out, fair prices."
"Two for one apparently. What's not to love especially if you're on a budget?"
"The pub was warm, cosy and meals are affordable."
"The food was amazing all freshly cooked and to top it all the price of the food was very reasonable."
"We had an excellent Sunday lunch at The Fox today. The food was good & very tasty."
"Quiet and warm little pub with a good selection of foods to cater for all."
Cons:
"The prices however have gone up quite a bit. I came home wanting something else to eat as was still hungry where as before I always came home absolutely stuffed."
"Wouldn't be visiting there again unless they resolve the price increase or portion control."
"Very disappointing, I came with my son and ordered the children’s burger. We were told the only side it came with was chips or garlic bread. Then after he had finished when we asked were told that no drinks or dessert was excluded."
"Good atmosphere, staff were friendly, maybe slightly overpriced."
"The soft drinks were very expensive. £3.20 for a 1/2 pint of Pepsi but £3.80 for a pint which we weren't offered."
"The Fox has gone downhill the past year or so."
"Yet another disappointing trip to The Fox. It is so sad that this pub once had the best food & menu of any pub in Yate and now can't even cook a steak properly."