PERIOS Rubery Reviews Summary

Decor and Atmosphere

Pros:

• "Beautiful place very well decorated."
• "The aesthetic of this place is amazing, branding on absolutely everything."
• "Lovely, well-decorated place in a good location."
• "The decor is a bit mismatched now but the welcome was spot on."
• "The restaurant looks really nice, decor is beautiful."
• "The atmosphere is relaxed but bright and fun."
• "It's a great atmosphere with friendly and helpful staff too."

Cons:

• "The Restuarant was full of people… so not so ideal if you’re looking to enjoy a quiet and calm date."
• "The smell of bleach was not nice with the lovely salted caramel dessert."
• "Noticed whilst waiting for the dessert a man/might have been a manager was watching football on his mobile near the food counter didn't look very professional."
• "First thing we noticed was how deadly quiet it was in there, apart from a child's ipad which was blasting out Peppard pig at annoyingly high decibels."
• "Waited over an hour for food in a freezing cold restaurant, so much so that I couldn’t feel my hands and went outside just to warm up!"

Service and Staff

Pros:

• "Outstanding service from the manager Sunny."
• "The staff… very friendly and readily available."
• "The service was very good, but a special mention for excellent customer service to Ashley and Alex!"
• "Popped in for lunch not been since it was Chiquitos pre covid. The welcome was spot on."
• "Great service and really tasty food. Not overpriced at all."
• "Service was brilliant, we were shown to our table, told where the toilets were and had the menus explained."
• "Our server was Adele, she was attentive, funny and polite."

Cons:

• "We did have to wait 30/35 mins for the food to come out, it wasn’t even busy so not sure what the delay was."
• "Had to ask another waitress for the bill."
• "Waited nearly 2 hours for our food!! Ok they gave us a reduction on the bill but it still spoilt our night out."
• "The guy who took our order said it was his fault and apologised but when you ask another waiter were waiting on loaded fries and then him not come and tell us they weren’t put through is unprofessional."
• "Waited 45 minutes for food! In a half full restaurant with an online booking allocation of one hour!!"
• "It took nearly an hour for our food to arrive, when it did it was excellent."
• "Waited ages for the food to arrive, no one came and apologised for the wait."

Food Quality and Taste

Pros:

• "The food & mocktails were excellent quality."
• "Food was delicious and came out fairly quickly."
• "The food was very good, and the servings have a good balance between meat and vegetables."
• "Food was really tasty and also affordable."
• "Absolutely amazing food, everything was delicious!"
• "Food is really good, and great value for money."
• "Delicious food, big portions, a super varied menu."

Cons:

• "The thing that really lets this place down in my opinion is the food. The meat was bland."
• "The most disappointing thing of them all, the guac! I honestly could not believe this was made in house."
• "The gourmet burger was very minimalistic. Nothing extra, just meat and bread really."
• "The chicken breast showed all the signs of being a cheap frozen breast and we couldn't finish the meal."
• "The beef in the tacos was tough. The burrito bowl was nothing to write home about."
• "The nachos didn't have any melted cheese, as stated on the menu, just the squeezey orange cheese."
• "The food we did receive was lovely and we couldn’t fault it. However the meals me and my partner ordered were probably more of a starter side."

Value for Money

Pros:

• "We were served by the lovely Emma who told us about the half price tacos and we had a nice mixed platter and two beers for just £30 all in!"
• "Fantastic food and great service : ) Went above and beyond for my sons birthday. We booked for a large amount of people and were all really happy with the service and well looked after."
• "Had a great evening @ Perios. The service and the food was amazing. This Tex-Mex dinning experience was topped off with the politeness and pleasanteries of Asharna and Reene and the rest of their team...Thanks guys!!"

Cons:

• "Not what it used to be! When we first starting going the chicken burrito was £8.50 it’s now £14.50. There is inflation, and there is taking the piss."
• "The thing that really lets this place down in my opinion is the food. The meat was bland, the tacos were covered in so much cheese, the other flavour were unfortunately struggling to come through."
• "Food was lovely but not impressed with the service. I was clearly only half way through my food and still eating while waitresses were trying to take our plates away."
• "The food quality was OK but the nachos were very average the other mains were very underwhelming."
• "The food, the service, the venue - all excellent. We were served by Theresa who couldn't do enough for us, very polite, professional and helpful - would definitely recommend and will be visiting again soon."