The Eagle Reviews Summary

Staff Service

Pros:

• "The staff were incredible and really accommodating."
• "Holly is the best server that I have ever met."
• "Our waitress was absolutely brilliant. Professional, friendly and nothing too much trouble."
• "Special shout-out to Bruno who is very friendly, funny and great attention to detail."
• "Customer service is excellent… can’t wait to come Back.. thanks Jane for being amazing."
• "The staff, especially Isabel are amazing at this place."
• "Verona has been incredibly friendly & really open to conversate to make sure all is good 👍"

Cons:

• "Service was appalling. Ordered a half pint and vegan burger. Accidentally poured and charged me for a pint, vegan patty was tiny, staff at cashier at some point fully ignored me for 5 minutes."
• "Rude staff. Had my (expensive) jeans ripped open by an exposed nail on a bench."
• "Staff are quite combative."
• "Service is appalling I have never been made to feel so invisible in my life."
• "Possibly the rudest member of bar staff I've ever seen."
• "No waitressing service. Had to call over staff every time."
• "Staff have a serious attitude problem."

Food Quality

Pros:

• "Food is delicious, try fish and chips it’s much better than so called London’s best."
• "The food was surprisingly good, the steak was decent, the burgers were good and even the veggie burger were delicious."
• "Lovely bar/pub. Great décor, tasty food (giant hand-made nachos!) and the drinks are reasonably priced."
• "Really enjoyable visit to this lovely pub. Staff very friendly and food tasted fantastic, especially the beef pie."
• "We had the nut roast and the chicken roast and both were cooked perfectly."
• "The pork belly was especially delicious and portion sizes spot on."
• "The food is amazing."

Cons:

• "The roast was pretty bad, the veggies were cold and the potatoes have been reheated so many times that they were hard like a rock."
• "Disappointing burger. Paid £15 and basically ate a chicken nugget wrapped in bread."
• "The worst food! The burger patty is a very narrow, rotten bun."
• "Was served a 'Tomato and Avocado salad' with no avocado, nasty lettuce and gross cucumbers."
• "Food wasn't hot."
• "Although my friends enjoyed their food, my burger was overcooked (you could actually taste burned meat around the edges) and under seasoned."
• "Roast was very dry and overdone. I had the nut roast and thought everything seemed sat for a while and tough."

Ambiance & Atmosphere

Pros:

• "The atmosphere here today has been relaxed and the music is at a level that we can all hear each other chat."
• "It's still a decent Victorian boozer with an OK selection of beers and an almost legendary atmosphere."
• "Great vibes outside with the tree and green all around."
• "I love their beer garden and the lights around the trees and fence."
• "The real gem is the courtyard beer garden where you can relax and enjoy a drink on warmer days."
• "Great pub with good vibes, for client meetings during day and with colleagues in the evening."
• "Good atmosphere."

Cons:

• "A bit past its best."
• "Made famous by the nursery rhyme 'pop goes the weasel' this is worth a visit but has changed since my last visit and is now furiously noisy."
• "The noise levels yesterday evening were beyond."
• "The atmosphere is dingy, despite a beautiful exterior."
• "The garden occasionally gets deafened by a siren."
• "Hard to get served, staff seem hit and miss in terms of mood, even without a full moon ;-)"
• "Looks a bit run down inside."

Value & Offers

Pros:

• "The team were so friendly and helpful and nothing was too much bother, great value, great quiz, great food."
• "Now the beer selection is even better."
• "Lovely, historic pub in a nice central setting."
• "Good amount and location of TV screens for the football."
• "They do a good beer and burger deal on Tuesdays."
• "One of the better pub roasts I’ve had in London; great for the price point (under £20 a head)."
• "Great for the price point (under £20 a head)."

Cons:

• "It’s a shame that it’s not really a pub anymore, it’s great that they can attract a lot of diners and good luck to them but I remember it in the 70’s & 80’s when it was a lovely bar."
• "As far as pubs go this one just isn’t up to snuff."
• "Used to be one of the nicest pub in the area and now the food choice is limited and not really nice."
• "Don’t bother, unfriendly service, food is no longer good, and beer is overpriced."
• "This is a mediocre pub that sells mediocre food at disproportionate prices."
• "Food is so bad it’s borderline disrespectful to my mouth."
• "Good food but absolutely terrible and aggressive service."