Everyman Cardiff Reviews Summary

Overall Atmosphere and Ambiance

Pros:

• "The cinema is absolutely stunning! Really classy and elegant in decor."
• "It's a niche, it's hip, and it's amazing."
• "Absolutely stunning here! My favourite place. The food is bought to you."
• "The whole place is so clean and artsy."
• "A more boutique style."
• "Such a unique place - can't wait to come back on our next trip!!"
• "Incredibly stylish venue where it's all about the experience of going to the cinema."
• "Everyman cinemas are a real treat and the one in Cardiff bay has been wonderfully decorated in an art Deco style."

Cons:

• "Just a bit pretentious or maybe I just caught it on a bad day."
• "Obsessed with Everyman. It's so expensive."
• "The only downsides of this place compared to a usual cinema is that you can't order a BIG drink."
• "No where to eat your food. We were in the front row and there were only small side shelves which were no where big enough."
• "The place was filthy and feels only partly finished."
• "The cinema was freezing but that may have been due to COVID."
• "The waiter service is a bit of a nonsense."
• "Very strange experience and an annoying delay if you have stuff planned for the evening."

Customer Service and Staff Attitude

Pros:

• "The staff are wonderful, go see a movie in style or just go for drinks and food."
• "The staff have always been friendly and polite, and provide great customer service."
• "Staff were very polite and welcoming."
• "The staff were very accomodating and made sure that despite my blasé booking we were able to watch the movie."
• "Great service! The best cinema in Cardiff."
• "Staff were attentive but not intrusive."
• "INCREDIBLE staff who are happy to help with absolutely anything."
• "All staff on both occasions were fab! Really friendly and helpful."

Cons:

• "We were left at the bar until we approached a member of staff."
• "The majority of the staff appear scruffy and unkempt - their clothes are dirty, un-ironed and either two sizes too large or too small."
• "The service slow; waiting 25 minutes for two coffees."
• "Had to chase up our initial cocktails though, and then only had half our order delivered for the film."
• "My only slight gripe is that the constant back and forth of the servers during the ads and trailers was incredibly distracting."
• "Complained about our very poor quality food and had a mediocre response."
• "Had a great time at Everyman Cardiff watching the FNAF movie with a friend."
• "Impossible to reach on the phone (at 13p per min) just keep you holding and racking up the charges!"

Food and Drink Quality and Pricing

Pros:

• "The food and drinks are always great too, not to mention the view over the bay from the bar."
• "For the experience you get at Everyman, the price is absolutely worth paying."
• "From the welcoming lobby with staff that care. To the menu, both food and drinks at very reasonable prices in my opinion."
• "The snacks are great and pretty decent value for money too considering some of the prices in cinemas nowadays."
• "The food is good and great tasting beer."
• "The food is fantastic, much better than you’d expect at a cinema."
• "Absolutely love this place. Seats are great, you get food and drink delivered to your seat."
• "Thoroughly enjoyed my visit here yesterday, attentive staff, excellent sharing platter/drinks service."

Cons:

• "Lager so overpriced."
• "Bring your own popcorn and sweets though because they're silly expensive and there's a tesco around the corner."
• "The price was a bit more than other cinemas and it just didn't feel worth it."
• "Food was shocking very over priced would be far better off going to a local cinema such as odeon or cineworld."
• "But £5+ for a tiny bowl of about 8 olives seemed a bit steep."
• "The fries are perfect! and lovely seating areas to chill out before or after your film and look out over the bay."
• "The majority of the staff appear scruffy and unkempt - their clothes are dirty, un-ironed and either two sizes too large or too small."
• "For some reason we couldn't have our popcorn and drinks delivered to our seats although others did."

Comfort and Seating Arrangement

Pros:

• "Waitress/waiter service to bring you food and drinks to your seats."
• "Once in the cinema, we were greeted with comfortable sofa seating, complete with individual tables for our drinks and snacks."
• "Screen is nice an intimate with nice comfy sofas."
• "Seats are great, you get food and drink delivered to your seat."
• "Very comfortable sofas and chairs, small and intimate rooms."
• "This is the best cinema experience. It's excellent value for money and you get a very personal service."
• "Comfy seats and lovely decor."
• "Fabulous cinema with excellent seating, viewing and sound."

Cons:

• "The sofa's were dirty with old food stains, I get that is the risk with having sofas and food but still to sit on them was unpleasant."
• "The seats were quite dirty and not really as comfy as a sofa."
• "However one negative, I am am still in mourning from the loss of out dear beloved friend 'Popcorn Milkshake'."
• "The sofas were a big snug but a decent experience all in all."
• "Seats in the area outside the screens had food debris on it."
• "The seats are far too close together - so much so that every noise that would be absorbed in a larger cinema is a distraction."
• "No where to eat your food. We were in the front row and there were only small side shelves which were no where big enough."
• "The projector is in the room, constant hum, hissing and a loud ring throughout the film."