Broadway Dental Studio Mill Hill Reviews Summary

Emergency Appointments

Pros:

• "Dr Wong is an outstanding dentist. I managed to make an emergency appointment for my 10-year old daughter at short notice."
• "Broadway Dental Studio responded amazingly quickly to my dilemma."

Cons:

• No cons reported regarding emergency appointments.

Practice Environment

Pros:

• "The practice environment was a very comfortable, clean and bright."
• "Once inside I immediately felt at ease in the modern and comfortable surroundings."

Cons:

• "Also being on the first floor with no lift could be an issue for some."

Dental Procedures and Treatments

Pros:

• "She conducted a detailed examination and explained her findings in a clear and jargon-free way."
• "Nimisha is the one to see, she takes her time to explain and her approach for dental treatment is one of the best I’ve had so far."
• "Recently Dr Priyal Shah repaired my front tooth, which was chipped... The result of the treatment exceeded my expectations."

Cons:

• No cons reported specifically about the procedures and treatments.

Professionalism

Pros:

• "The care that is taken, the respect given, the professionalism, the friendliness, all this and more, has transformed my experience of dentistry."
• "The staff, premises, transport access and especially Priyal Shah all provide excellent service."
• "Both Priyal and Winnie who see the whole family, are highly professional and explain clearly anything that needs doing."

Cons:

• No cons reported specifically about professionalism.

Patient Care

Pros:

• "Dr Wong was so kind and professional and she put my daughter at ease straightaway."
• "With knowledge, patience, understanding and chit chat she put me at ease and assessed the issue quickly offering me a treatment plan to think about."
• "I am a nervous dental patient... Dr Priyal Shah was reassuring and made sure I was comfortable."
• "Thanks to Priyal’s prompt attention & expert guidance, a trip to A&E and surgery resulted."
• "The dentist was kind, professional, and everything was painless and easy."
• "Dr Nimisha and her nurse are an absolute treat and always take care to make sure you are comfortable and satisfied with your results."
• "They managed to work with me to sort out my gum disease (which required a very intrusive deep clean), root canal and two crowns which I thought I would never get done."
• "The dentist was very knowledgeable, kind, and caring."
• "I have had two appointments so far to fix the damage and going back for more that’s how good they are!"
• "Such a caring and professional team of staff."
• "Extremely professional, super friendly and they really take the time to make sure you understand what they are explaining to you."
• "I cannot recommend Anjali highly enough! She's incredibly knowledgable, patient & understanding."
• "Amazing Dental practice!! I love Dr. Nimisha she’s very gentle and kind."

Cons:

• "My only negative is I would have appreciated contact with my GP for the antibiotics I needed."
• "After a long and tiring search for a good, local dental practice, I decided to visit the Broadway House. Unfortunately I was super disappointed."

Customer Service

Pros:

• "Broadway Dental Studio... all of the staff are friendly and professional."
• "All of the staff members in the clinic are super friendly and professional."
• "I cannot recommend Nimisha and the team highly enough."
• "Staff is always friendly and greeting you with a smile."
• "The customer service expressed by friendly staff was great."
• "The whole team was very professional and the environment is very clean and relaxing."

Cons:

• "I can’t give an appraisal of any dentistry or periodontal skills, as I never got that far. I was completely put off by the receptionist’s attitude and unprofessionalism."

Value for Money

Pros:

• "Although not the cheapest around, I firmly believe you get what you pay for and here, it's top quality care and attention."

Cons:

• "The costs are on the higher side, but then again it is London."