The Lister Arms - JD Wetherspoon Reviews Summary

Service

Pros:

• "Polite and thoughtfully."
• "Fast, friendly service and reasonable food and drink deals."
• "Staff were good with service."
• "Meals arrived quickly, polite and helpful staff at bar."
• "Staff helpful and friendly."
• "The staff are prompt from the time of order until delivered to your designated table."
• "Great service and all nice and clean."

Cons:

• "We also had to ask the lazy, ignorant waiter for cutlery."
• "The manager with the specs was absolutely useless."
• "Service at the bar could have been friendlier."
• "Very unfriendly bar staff and was being very patronising."
• "The staff don't acknowledge customers."
• "Unfriendly staff."
• "The staff aren't very customer focussed and one was quite rude."

Food Quality

Pros:

• "When the food arrived it was hot and tasty."
• "Cod & Chips absolutely the Best I've had for a very long long."
• "The chicken and saag (spinach) was beautiful as the chicken fell apart with a touch."
• "Food is tasty and the portion sizes are large."
• "Had the fish and chips this time and they were spot on, the fish batter was lovely and crispy!"
• "The food is of exceptional quality for its price and is usually served in under 10 minutes."
• "I had the Quorn nugget wrap and chips and my husband had the Quorn katsu curry we both enjoyed our food."

Cons:

• "The meat was mainly fat and tasted as though it had been boiled."
• "Tasteless food... the grill chicken burger felt like a boiled chicken burger."
• "Not good at all my 8 year old son had burger very fatty."
• "Food this time was not very good at all...most of the 7 meals were not to standard."
• "The lamb was just a piece of grilled fat."
• "The quality was poor and tasteless."
• "Absolutely disgusting food."

Atmosphere & Cleanliness

Pros:

• "It was good to see a sign that said 'Groups and meetings welcome' it helped take the edge off."
• "Such a nice Wetherspoons, friendly staff, very quick food, super tasty, lovely place will be back."
• "Great pub with Witherspoon prices great value for money both food and drinks."
• "Lovely venue, polite staff and a very large seating area and availability."
• "Decent WeatherSpoons in Ilkley. Clean and tidy throughout."
• "Clean well presented with good quality food."
• "Big space and nice local pictures references."

Cons:

• "Lacks atmosphere, but this is made up for by fast, friendly service and reasonable food and drink deals."
• "Tables covered in uncollected dirty food utensils,cutlery,plates and glasses. No one collecting."
• "The toilets were a shambles. So dirty."
• "All the tables were dirty and very sticky."
• "The cutlery was dirty and so were the tables."
• "The tables were filthy."
• "The staff also need to clean more, and I mean CLEAN, not just brush crumbs on the floor."

Accessibility & Convenience

Pros:

• "Me and my friend found making our way around this restaurant relatively easy due to it being very spacious."
• "Close to the main car park in the centre of Ilkley."
• "We were able to park quite easily in the Ilkley centre car park."
• "Set in Ilkley so is in beautiful scenary nearby and opposite a car park."
• "Once inside I was able to move along to the bar and a table selected for us."

Cons:

• "Not a very good experience. 6 of us all over 60+ were taken to the furthest part of the bar and seated with a load of young very loud kids."
• "One thing to note is there are at least two other floor areas that I couldn’t access due to having steps up."
• "The disabled toilets were away from the main conveniences."
• "Only complaint toilets very small and a little messy."

Value for Money

Pros:

• "As with all wetherspoons pubs, the prices are spot on."
• "It's so much cheaper than anywhere else."
• "Cheap drinks and average food."
• "The Best Weatherspoons I have been in for a long time."
• "Where else can you get a decent pizza and a pint for less than a tenner?!"
• "Can't go wrong with spoons, a decent meal and a drink at a good price👌"
• "Go here on a weekly basis and would either order a burger or pizza with a pint and for less than £8, it's not a bad deal at all."

Cons:

• "Usually gets 5 stars, but today, apparently due to a late delivery, they didn't have the Gordon's gin that was included in the meal deal, so we had to pay more for the Bombay Saphire."
• "Plus the bar had run out of ice so a warm gin & tonic not nice at all."
• "They had no stout and had run out of coffee too."
• "No point in having the W app if the signal inside the premises isn’t strong enough!!"
• "Ordered 2 meals, overcharged as they were on the specials menu."
• "The usual Curry menu was let down by the nan bread which I couldn't cut and had a job to tear."
• "I wasn’t expecting filet mignot, however, joking aside, was expecting a decently presented and edible meal in exchange for the £11.50 I paid."