The Broadway, Greene King Pub & Carvery Reviews Summary

Staff and Service

Pros:

• "Lovely staff and Fantastic management."
• "Staff were polite. Well done all."
• "Staff very friendly too."
• "The service was excellent and the staff were friendly, yet professional."
• "Staff were very friendly and helpful. Service was speedy."
• "The staff work their socks off they were friendly."
• "The staff are very friendly and attentive."

Cons:

• "Staff not the friendliest, ordering from the app was not the best poor internet."
• "Food ok, Staff not the friendliest, ordering from the app was not the best poor internet."
• "the guy I spoke to on the phone was very sharp and stroppy."
• "She had a 'couldn't care less type attitude and was quite rude."
• "Service was shocking, coke was flat, Korrs was flat."
• "Waited 5 minutes, had to find a member of staff."
• "I wish the staff overall was more engaging with customers."

Food Quality

Pros:

• "carvery was excellent everything was perfect."
• "food bought out quickly piping hot well presented and tasty."
• "the beef melted in my mouth was really impressed."
• "The food was beautiful, one of the best carverys we've had."
• "Meats were moist and parsnips were roasted to perfection."
• "The carvery was excellent, beef, turkey and gammon cooked to perfection and plenty of it."
• "Food was hot and fresh with lots of choice from the veg display the mash was a lovely creamy texture and was very tasty."

Cons:

• "the broccoli and sprouts were virtually raw."
• "The fish was very small and overcooked."
• "Food was meh, instant mash and frozen roasters and Yorkshire puddings."
• "not good the roasters were not cooked gravy was lumpy."
• "I wouldn't call 2 thin slices of meat a carvery."
• "the chicken tikka bland taste and the nan bread was like cardboard."
• "the food was awful, meat was tough, vegetables undercooked."

Ambiance and Facilities

Pros:

• "The children's play attached to the pub is great especially as colder weather is approaching."
• "There is parking and wheelchair access."
• "lovely place and atmosphere."
• "The staff are friendly the place is clean."
• "Nice big pub. With a wacky and outdoor play area."
• "The building is beautiful and has a tudor style which is why we chose this place."
• "It’s warm and inviting pub."

Cons:

• "giving this a 4 star as its cramped."
• "the only let down is there is always chairs put in front of the wheelchair access door out the back."
• "Not good the place was dirty."
• "The only down side was the massive Yorkshire pudding was cold and floppy."
• "It was so busy they crammed people in and it was very warm in there."
• "Building was drafty!!"
• "Some areas of the pub are beginning to look a little tired and could do with a refurb."

Value and Pricing

Pros:

• "Great place to eat, exceptional value for money."
• "£12 for a summer pass, unlimited play throughout the holidays."
• "Reasonably priced under £30 for the two of us on a weekday for carvery’s and drinks."
• "Carvery prices during the week are great."
• "very nice food at a good price."
• "Food was amazing, reasonably priced as well as taking a blue light discount as well."
• "Prices are good for the size of the meals."

Cons:

• "I got charged for pint Carling ND 2 purple fruit shoot £14 sure that was wrong."
• "Would never go there again feel I've been robbed."
• "£8.99 What a rip off extortionate drink prices to boot."
• "Certainly not worth £9.99! Great if you like veg & gravy as it was nice."
• "Good pub food, food is well priced but I think the drinks are overpriced for a pub, £4.90 for a peroni is extremely steep."
• "We asked ti book a table for 12. For my moms birthday - used they didn't take bookings for the carvery to just turn up - and surprise - no table."
• "Pros: Food tastes very good. Negs: difference between large and standard carvery is £2 for very slightly bigger plate and one extra Yorkshire pud, same amount of meat, ripp off."

Booking and Accessibility

Pros:

• "one of the waitresses assisted us finding a table that would give my sister-in-law plenty of room."
• "Booked weekday approx 5pm and we're seen and seated immediately."
• "Great disability access. Nothings too much trouble."
• "clean toilets disabled access."
• "If you need to book a table though, do it over the phone."
• "Its also good to see the gluten free option for gravy at no extra cost!"
• "Allways made to feel welcome and nothing is too much trouble."

Cons:

• "Busy busy pub. We booked in and ordered drinks after being advised there was a 20min wait for table."
• "Everytime we have visited the pub it is mostly empty but so many tables are reserved."
• "Was not pleased when on arrival at 5 30 to c all tables with resve signs on."
• "Only minus point is they have a rubbish table booking system."
• "They don't take bookings so for a party of 9 we had to be split on two tables."
• "Good atmospher but we had to rearrange our own tables for 20 plus."
• "Then they have to check with the other diners who will or maybe be sitting in there when our table is booked whether they have any allergys or mind sitting with a dog."