Kings Head Reviews Summary

Staff and Service

Pros:

• "Bar staff always friendly and good fun(landlord)."
• "The staff are so polite and nothing wasn't too much trouble they even made our westie feel welcome."
• "Staff were friendly and the service was fine, but the food was appalling."
• "The staff were very attentive and polite people."
• "Staff very friendly and nothing was too much trouble, the meal was delicious could not fault anything."
• "The staff are very polite and helpful."
• "Lovely staff province a prompt and friendly service."

Cons:

• "Very rude staff."
• "The only down side was that they seemed so short staffed and they were running around trying to do everything."
• "Having walked 6 miles along the front and in need of a rest stop we were greeted by a rude barman."
• "Rude man, didn’t appreciate being approached during our stay after leaving a valid review."
• "Unfortunately as a Nurse Practitioner who has worked throughout covid 19 without a day off (my first break) I found the shift manager very rude and condescending."
• "Always liked this place but how rude is the manager."
• "The staff need to learn lessons on customer service and also need to at least try and look like they enjoy their job the atmosphere was as lively as a funeral."

Food Quality

Pros:

• "Drag every Thursday and delicious first-quality food and desserts."
• "Food was good traditional pub grub, a nice change from the style over substance food that seems to be the trend."
• "The fish, chips and mushy peas were beautiful."
• "The food was great and the service was excellent!"
• "Really good home made food (ex chef sends his warmest regards)."
• "The food was amazing."
• "The food was gorgeous the gammon was the best I've ever eaten."

Cons:

• "Poor food. Onion rings burnt. Prawn salad had 2 lettuce leaves and approx 8 prawns & nothing more."
• "Waited for food and.....disgusting, totally over cooked, the home cooked pie crust was so hard i couldn't cut through it."
• "The Hunters chicken was dryer than ghandi’s flip flop."
• "The food was poor, portion sizes ridiculously small."
• "The stilton burgers, with a couple of mushroom shoved in the bun, was very UNDER whelming."
• "Omg 😬we went here for food and it was AWFUL."
• "The chicken roast looked and tasted like it was cooked a week ago."

Ambiance and Cleanliness

Pros:

• "And dogs are welcome! 🐶"
• "A great pub in a lovely location."
• "Great pub, nice atmosphere, clean tables and great drinks on offer."
• "Lovely position, right on the Nene. Lots of boats and canoes pulling in. Large sprawling garden."
• "Undoubtedly, this place boasts the finest beer garden in Cromer, offering a perfect blend of scenic beauty, delightful brews, and a welcoming atmosphere that is second to none."
• "Outdoor area very pleasant."
• "Nice to see the pub openly supporting the NHS by flying so many rainbow flags."

Cons:

• "ALSO this hell hole has no baby changing facilities but we were not made aware of this beforehand."
• "You have to try and get over the smell of sweat and urine and the fact the ladies loo was flooded and out of order."
• "The atmosphere was as lively as a funeral."
• "Found a table outside near the shelf on the wall which had a huge pile of cigarette butts all wet sat on there so we promptly walked back out."
• "The toilets were disgusting and there was no hand soap in either of them."
• "The ladies toilets were also filthy, and neither of the two cubicles had a locking door, loo roll was on the floor and it smelt bad."
• "Sat in the beer garden, which quite honestly needs a good clean and the furniture needs renovating or replacing."

Value and Pricing

Pros:

• "Husband enjoyed his burger too and was all very reasonably priced."
• "Food range quite standard but quality good and well priced in Cromer."
• "The food was also amazing!! Not the cheapest but quality meant we didn't feel like we were being ripped off."
• "The food was spot on and I couldn't fault a thing... Great value for money on the food and drinks."
• "Serve a good pint of Aspalls. Food very good too."
• "Children's range of food very acceptable and under a fiver."
• "Food was brilliant, tasted amazing, great portion size and well priced."

Cons:

• "I suppose paying nearly £14 for a burger you expect more, especially as times are so hard now, and going out for a meal is a very rare treat."
• "Called in and had a pint of Amstel and a medium glass of wine. Totally flabbergasted by the prices. £9.05."
• "The food is over priced for what it is."
• "However the roast dinners came out of the freezer then microwaved, no wonder that can serve so many people so fast!"
• "Frozen chips tasteless. Nachos soggy."
• "The prices compared to portion made me think I was in London."
• "5 adults and 2 children with drinks at £79."