Estero Lounge Reviews Summary

Category: Restaurant

Address: Commerce House, 95-97 Monnow St, Monmouth NP25 3PS, United Kingdom

Phone: +441600714164

Rating: 4.4
based on 194 reviews.

Atmosphere & Decor

Pros:

  • "Chill atmosphere, seating isn't rammed so you have a bit of space."
  • "The most charismatic place to eat in Welly!"
  • "Really great atmosphere, staff are friendly, good selection of food and drink."
  • "Great welcoming atmosphere. Dog friendly."
  • "It's easily one of the more friendly bars."
  • "Really nice atmosphere too."
  • "The atmosphere is amazing in the evening hours with dim lighting and a rustic look."

Cons:

  • "Music so loud. .... Its a restaurant not a late night bar."
  • "Completely without soul/vibe."
  • "Lighting was so dim I could barely see."
  • "Music-too loud and intruding."
  • "Music far too loud met with friends, couldn't hear ourselves speak."
  • "Unpleasant atmosphere in this venue and I won't be a returning customer again."
  • "Music is so loud you can barely hold a conversation."

Service

Pros:

  • "Had a wonderful experience, the food was excellent."
  • "I would happily go back here again."
  • "The staff are very friendly and capable."
  • "The service rating is 10 out of 10 (if not 11 πŸ˜‰), and also gorgeous... 😊"
  • "The staff are friendly and very professional."
  • "The staff were nice, friendly and accommodating."
  • "Very friendly and attentive staff, great atmosphere."

Cons:

  • "Staff not very customer oriented on this particular day."
  • "We complained re above and waitress said sorry. Offered no empathy and didnt even tell the chef re our unhappiness with food."
  • "Bar staff too busy chatting amongst themselves to even catch your eye or check all is ok."
  • "I was on my own but the staff were having an argument in the corner."
  • "Unfortunately we waited for quite some time to be seated.. then a wait for the drinks."
  • "Management need a rethink!"
  • "Quite rude and unhelpful bar staff tonight."

Food & Drink

Pros:

  • "Had various items off the tapas menu which was cooked just perfect."
  • "Good range of drinks (both alcoholic and non-alcoholic)."
  • "A pretty good gluten free menu."
  • "Food was great: very tasty with some extra pieces I haven’t seen elsewhere."
  • "Menu is great, a good selection of modern dishes."
  • "Enjoyed Tapas Tuesday. Great value and very tasty food."
  • "The food absolutely fantastic, well presented, hot, tasty and great portion size."

Cons:

  • "Cheesy garlic bread over cooked ... Fishcakes looked lovely but tasteless."
  • "I do find the food is slightly disappointing though, just a bit bland and boring."
  • "The fish finger sandwich was a bit dry and the mezze style salad was drowning in feta cheese."
  • "Over Β£30 for two milkshakes (nesquick and milk) two sandwiches... Definitely getting too expensive."
  • "Patatas bravas very poor, where was the sauce? The potatoes were poor and the dish lacked any flavour...."
  • "Toilets were dreadful, no toilet paper, dirty and no hand sanitiser."
  • "Tasteless burger. I actually had to question what the meat was."

Price & Value

Pros:

  • "There was a good selection of beers and cocktails at a fair price."
  • "Food prices were decent too."
  • "Their prices aren't crazy."
  • "Fairly priced food for the quality and quantity."
  • "Food portions and prices are about right for most people."
  • "Good food, good beer and a decent selection of cocktails."
  • "Great food, tasted amazing, quite good value for money."

Cons:

  • "A bit pricey but food nice enough."
  • "But I just doesn't do it for me."
  • "Food is always tasty, however over Β£30 for two milkshakes... Definitely getting too expensive."
  • "The cocktails were full of ice and hardly any alcohol in them."
  • "Very very poor cocktails in terms of flavour, alcohol content."
  • "Also the cocktail are just what you need after a hard day but they were a little pricey."
  • "Β£12 for mac and cheese and cheesy chips."

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