White Horse Inn Neatishead Reviews Summary

Staff Service

Pros:

• "Staff really friendly, helpful and catered to our every need."
• "The staff were incredibly nice and helpful."
• "The lovely waitress brought water over for our two dogs straight away, service was impeccable and friendly."
• "Very friendly staff. Good quality pub food at reasonable prices."
• "The staff were polite and hardworking."
• "Friendly and efficient staff are attentive and quick."
• "The staff were all super friendly and efficient and food was superb."

Cons:

• "Staff friendly but obviously overrun as had to manage bar and wait tables."
• "Thought I'd go here for a pint today as this is the day my mum died and I'd heard good things about the place. The male bartender treated me with disrespect from the off."
• "Lots of young inexperienced staff trying to find their feet!"
• "One of the staff very rude, couldn’t care attitude."
• "After we were seated, nobody came to take a drinks order for over 15 minutes."
• "Service was so slow, took over 45 minutes for the drinks to arrive, they were warm by the time they arrived."
• "Lovely pub, sadly on our last visit staff seemed very disorganised and service slow."

Food Quality

Pros:

• "Great value as well if you’re not wanting a huge meal. Lovely choice of ales too!"
• "Beautifully cooked food served hot in pleasant and comfortable surroundings."
• "The food was excellent and the staff were really friendly."
• "The food was excellent. I had the biggest juiciest best burger i have ever had in my life."
• "Food was excellent, huge portions and tasty. Well worth the money."
• "The food is amazing."
• "The food here was amazing and my entire group really seemed to enjoy their meals."

Cons:

• "Never got told that there was any delays with food, took 45 mins for starters."
• "In a party of 2, 1 meal was delivered undercooked and the other was a 3rd choice."
• "Had game casserole but shot pellets left in meat and bits of bone was not pleasant."
• "This meal was fairly expensive considering we were disappointed with what we received."
• "There's no excuse for not using fresh chillies."
• "One of our pizzas was incredibly burnt and should not have been considered acceptable to give to customers."
• "Sunday roast was I think reheated, roast potatoes were burnt."

Ambience and Atmosphere

Pros:

• "Very modern and a tasteful contrast to the old bar."
• "Very much recommend and can't wait to sit inside or enjoy the cosy atmosphere under the lights in the garden."
• "Lovely local pub with plenty of atmosphere and a very good selection of ales."
• "For sure, it has been well knocked about but the original bar room remains the heart of the pub, complete with old fire place, bench seating and pamment flooring."
• "Situated in the charming village of Neatishead this is a pub you can sit have a relaxing drink or meal."
• "A fabulous place to eat. Out of the way. But worth seeking out. Fantastic hospitality and friendly staff."
• "The pub looks very nice inside, especially upstairs where we ate."

Cons:

• "Avoid at all costs, overpriced food and terrible service."
• "Nearly destroyed our evening, to be honest."
• "We never go back again and I don't recommend it."
• "Beautiful pub but woefully understaffed."
• "It was modern, clean and soulless."
• "Would rate lower than 1 star if I could."
• "The waitress seems friendly enough (but like in a really fake, smiling through her teeth kind of way)."