The Real Greek Reviews Summary

Food Quality and Taste

Pros:

• "The flatbread was perfectly salty and warm and the tzatziki was really nice."
• "Food was very tasty and fresh."
• "Food was amazing, given the amount of special deals running for lunchtime, I would fully recommend a visit."
• "The food was delicious and a great price with the lunch deal."
• "The food was nice but it can be improved more since it is not like the authentic real Greek food."
• "The food was fabulous but more than that was the wonderful waitress."
• "The pork rice box, lamb skewer and the caramel and pecan cheesecake and it was superb."
• "The food was delightful and tasty. Had a set menu £42 for 8 items. It was amazing."

Cons:

• "I ordered from this place just now, I asked for the meatballs box which showed the 5th picture on Deliveroo with tomatoes and parsley sauce but instead they gave me this dry horrible looking things which had no taste."
• "Firstly even thou the plates are placed on tea cake stands which presented the food very well, it’s difficult to scoop the sauce and slice the meat from the fragile stands."
• "The food was bland, the meat was grossly over cooked (to the point by which it became difficult to consume) and the rice was clearly heated in the microwave."
• "Bland, greasy food that comes more burnt than chargrilled. No seasoning and the herbs went in whole… stalks and all."
• "The food was not at all worth what it cost. Most dishes were bland and the falafels were over cooked to the point where they were hard to eat."
• "The Hot Meze was very cold and the price was definitely on the higher end for a chain restaurant."
• "Very cold food when delivered via priority delivery on Uber Eats. Couldn’t eat it."
• "Food was OK.not quite the same as the food I have had in Greece."

Service and Staff

Pros:

• "Staff very friendly and professional. I recommend ask for Zak the waitress."
• "Staff made an effort to find a table for 7 which was very helpful given it was very busy, the service when we got seated was great."
• "We were given a warm welcome and the staff were very attentive."
• "Exceptional customer service. :-)"
• "Fantastically fast service. Seated as soon as I walked in by friendly staff who then took my order and in less than 5 minutes it was with me to eat!"
• "The service was friendly and quite responsive up to a point but it took twice as long to provide desserts as it did the main course."
• "After a very unpleasant experience at Ask Italian, we arrived here without booking. The staff were extremely friendly and accommodating."
• "For me it's one of the best mediterranean restaurants in Norwich with a super team that is always in an excellent mood to offer the best service which is five stars."

Cons:

• "But I would expect the staff to pay a little more attention to the customers. We were stuck waiting for someone to get the check for a really long time."
• "The serving team are all quite sad looking, it seems they are very unhappy working there."
• "We were seated then forgot about without any menus, after 20 minutes of waiting we looked for our own menus from the service station."
• "Poor service, no reply to email before leaving review (7 days ago). Staff members not attentive in the least."
• "Service was no better, some staff members were straight up rude."
• "Service wasn't great, was just a bit all over the place and didn't excel."
• "The worst thing (and you’re not going to believe me when I say this) was that there was a used pregnancy test on top of the soap dispenser in one of the mens toilets."
• "Waited for an hour and a half for my food. Restaurant got my whole order wrong."

Ambiance and Environment

Pros:

• "Great Greek layout and music in the restaurant recreating a lovely Mediterranean atmosphere."
• "This restaurant is located at a very nice corner just outside Chantry place. The environment is clean and food presentation is nice to look at."
• "Had a lovely meal last night, atmosphere great almost like being in Greece."
• "Greek McDonalds, booked for dinner and were interrupted with main after a few bites of starter."
• "Interesting that the food publicity photos give no indication of how your food is actually served, in that we were looking forward to a table filled with small plates of food."
• "The atmosphere of The Real Greek is homely and welcoming, the staff are kind and helpful."
• "The atmosphere was relaxed and quiet which was perfect to have a conversation."
• "The restaurant has a very extensive menu clearly too large for them to cope."

Cons:

• "Very loud inside the restaurant but overall a good experience."
• "Something to improve: A bit noise, so the building could have a better insulation."
• "The decor is interesting and seems quite authentic for the ambience they hope to create."
• "I wouldn't rush back and I couldn't recommend either on the basis of taste or value, which is a shame for the staff who seem to be trying hard to provide a good service."
• "Not my favourite place to eat. Greek food is simple and super tasty. It doesn't work as fast food here at the real greek."
• "The lunch menu is very reasonable but unfortunately not very well executed."
• "Disappointing to say the least, not a Greek restaurant, but an American style fast food chain."
• "Tables cramped together. A genuine Greek person would cringe at the rubbish served which purports to be greek."