Rich's Cider Farm Reviews Summary

Food Quality

Pros:

• "Pork was delicious and very tender."
• "The carvery was absolutely delicious."
• "Fantastic roast dinner, most tender beef and the trimmings were all great!"
• "The food was so delicious, the meat was excellent, cooked to perfection."
• "We all had the ploughman's lunch, it was a decent size and absolutely delicious."
• "The food and drink is always top quality."
• "The food was excellent."

Cons:

• "Steak burger was bad. If you're going to sell something as a steak burger, it needs to be a proper handmade burger, not the kind of greasy rubber thing you expect in a chip shop takeaway."
• "The food wasn't all that."
• "The carvery was over priced and to restaurant was overcrowded and dangerous."
• "Just one down side was the roasties they were really leathery, really hard to cut so I left mine."
• "The beef needed a much sharper knife to cut it than the cutlery provided."
• "The bubble and squeek was really dry and if I had not added gravy would have broken my teeth."
• "The roast potatoes were from the day before they were hard and dry."

Service

Pros:

• "Staff were very kind and attentive, serving of group of older people."
• "The service is quick and always done with a smile."
• "Waiting staff were great."
• "Service excellent well worth the visit."
• "The staff are just brilliant offering the perfect balance between being both helpful and blending into the background."
• "Really good customer service from everyone."
• "The staff were very attentive and friendly & the place is reasonably priced."

Cons:

• "Also feel that some staff could do with a bit more customer training."
• "They always seem to be understaffed and it really shows."
• "The service isn't very attentive."
• "Don’t think I’ll be going back in a hurry."
• "Waited for someone to clear table and take the order. 20 minutes later nobody came."
• "Service for waiting to order a drink was terrible."
• "Very disappointed, visited lunch time, slow service."

Ambiance and Facilities

Pros:

• "First time visiting and I loved the decor, quick waiting staff and quality of the food."
• "Cute shop and nice play area for little ones."
• "A great selection of produce, and a wide variety of alcoholic beverages to suit anyone's taste."
• "Really pleasant environment, and clearly a very popular place (always a good sign)."
• "A relaxing atmosphere in the restaurant."
• "The restaurant itself is decorated well."
• "The fire pit provided further atmospheric lighting and an excellent source of heat to toast marshmallows after a delicious BBQ."

Cons:

• "Although not of much interest to children, more adult based."
• "The carvery was over priced and the restaurant was overcrowded and dangerous."
• "The door to outside constant slamming very off putting."
• "Dissapointed with the outside seating area."
• "Very surprised to find the only place we could sit with the dogs was in the grassed area although there was a much nicer area outside the restaurant where we were not allowed to sit."
• "The seats were damp. And some wet!"
• "No concern about the religious needs of customers who may not want any content with other meats on their plate."

Value

Pros:

• "The cider is beautiful and surprisingly cheap."
• "We were all really impressed by quality of food and portion size and good value for money."
• "An absolute gem of a place to visit, eat and even buy a little momento of the day."
• "10/10 for value too! Highly recommended and definitely worth a visit!"
• "Great prices for cider which is made on the premises."
• "The shop sells very reasonably priced cider and you can try before you buy."
• "Delicious cider and delicious food all at incredibly reasonable prices."

Cons:

• "The carvery was over priced and to restaurant was overcrowded and dangerous."
• "I personally thought the meals were overpriced."
• "Will think twice before coming again, could not recommend after that sorry."
• "This visit everything seemed expensive, nobody but us was there and I decided not to buy anything."
• "It just doesn't make sense value wise for the pancakes compared to the breakfasts, in my opinion."
• "Found the shop also way overpriced & toilets dirty."
• "Fairly expensive cider but very worth it."