Bill's Westfield Restaurant Reviews Summary

Customer Service

Pros:

• "We were served by Asma on New Year's Eve and she was truly a delight!"
• "Staff are very friendly and good but the kitchen is not very flexible in changing food options if you want to substitute anything."
• "Amazing warm welcoming from the manager at the door and let us choose the table we like."
• "Super friendly service from Valeria. Helped us with requests we made."
• "Absolutely amazing service provided by dear Jamie."
• "Been twice, both really great experiences. Raia was really lovely."
• "I would also like to thank Doha and George for the wonderful service during our lunch today."
• "Had the most amazing service here at Bills."

Cons:

• "Visited recently for brunch with my family. The service was pretty good (depending on who you spoke to/were served by) but the food was disappointing."
• "We didn't have a reservation and thus were sat at the back of the restaurant - took a while for the waiter to come around."
• "The service here was incredible, our waitress Lexie was super friendly and efficient."
• "Nice atmosphere. The big brunch was good except for the mushrooms... I usually love mushrooms but these tasted like they were gone off and inedible."

Food Quality

Pros:

• "The food we had was really tasty and the drinks were good and strong - even the chairs were really comfortable!"
• "I had the BBQ bourbon burger and the brownie for dessert and would definitely have them again!"
• "The pancake is good portion comes in 2 stacks of pancakes with some berries and banana."
• "The calamari for the starter is very nice and crispy and a very good portion to share even the small one."
• "Ordered the eggs Benedict Royale, at least the eggs were poached properly!"
• "We got the vegan plate which was very tasty and surprisingly a very large plate of food!"
• "The linguine was delectable! The eggs benedict seemed popular, but thought the sauce could be improved on."
• "We ordered the egg Benedict and the stacked pancakes with fruits. The pancake is great, we enjoyed it! Big portion too."

Cons:

• "Food at Bill's is pretty mediocre for the price you are paying."
• "Coffee here is just meh...I don't think they have a proper coffee barista as the cappuccino seemed to have come out from those instant coffee machines."
• "My son had Bill’s Big Brunch - which wasn’t as “big” as it sounded on the menu."
• "Coffees are very small cups and not very good taste."

Ambiance and Decor

Pros:

• "We loved the restaurant and the decor and music."
• "Feels miles away from the suffocating chaos of the Westfield's food court. Decoration is beautiful."
• "Their customer service has improved a lot over the years and we couldn't be happier with the staff and decor they have now."
• "Loved the flower pot dessert and the maple crumble!"

Cons:

• "Visited Westfield New Year's Day. This was the only restaurant that was busy at 12:30."
• "The ambiance was lively. For a Friday lunchtime, absolutely great. Decor welcoming with the combination of green comfy chairs and tables."
• "The atmosphere and interior are elegant and eye-catching."
• "Overall experience was good, but something was missing from an excellent experience at this restaurant."