Masala Chai Nashta Reviews Summary

Food Quality

Pros:

• "From the get go I've enjoyed delicious food from here, their food is very flavoursome."
• "Their food is amazing, love the pori they make..so soft and tasty."
• "The food was great and the desi breakfast was lovely."
• "The food was soo yummy, we went in at about 6pm and they dont make poori after 5 but they made it especially for us."
• "Amazing fresh food, really tasty roti which was soft and hot with a desi omelette, daal and chana and the tea was nice too."
• "The food they serve is succulent, rich in aromatic spices and their chai and masal coffee is out of this world!"
• "The food is great; try the masala coffee and the chana in the Desi breakfast."

Cons:

• "The muscle man breakfast is a little dry and they messed up my order."
• "The flavour of the food is not very exciting. Its quite simple and plain."
• "Peas were more on the sweet side, maybe to cater english market."
• "Food was excellent, except for the pizza."
• "The food was ok ish nothing special lacks taste."
• "The food was decent and very filling. I got the Desi Nashta."
• "The food was ok ish nothing special lacks taste but paratha was very good."

Service

Pros:

• "Great customer service and helpful staff."
• "Really good, generous sized desi breakfast and the service was great."
• "The service is always prompt and the staff are very courteous and professional."
• "The portions are extremely generous, good service and all backed up by awesome food."
• "Service was quick."
• "They took orders as fast as they could, remained polite in a busy period, so that was nice."
• "Fast service in a friendly respectful atmosphere."

Cons:

• "Service was a bit slow aside from the young brother at the till."
• "The service is terrible and slow and that someone of the staff is unfriendly as the food is great."
• "The service is terrible expect a long wait i almost got a ticket waiting over 40 mins for food."
• "Most pathetic service. I was there today and there was no food on table for 45mins."
• "Customer service was slow and rude."
• "The service wasn't great, it didn't seem that they paid much attention to the customers being there and I saw some people leave after not being served."
• "Service was very slow😶 and it needs to be improved."

Ambiance and Cleanliness

Pros:

• "Very nice and cosy, family run, fully HMC approved halal cafe serving delicious Desi and English food."
• "Decor and atmosphere nice and cosy."
• "Nice and clean place to eat and friendly service!"
• "The ambience is a nice one if you need to hang out with friends and family."
• "Atmosphere basically feels like home in an uptown cafe."

Cons:

• "Waste of time. Upon arrival, all the free tables were stained and chairs in in-orderly manner."
• "The restaurant decor is simple and nice but always messy."
• "Sticky tables, filthy menus, roasting hot inside, staff that look like zombies."
• "Its a shame the hygiene rating is very low."
• "There is nothing cosy about this place, a real shame as it has the potential to be amazing, I like the concept."

Payment and Accessibility

Pros:

• "They have nice portions with reasonable price."
• "Price was reasonable."
• "A friend of mine took me to this place... Great value too."

Cons:

• "Parking in the area is very limited. Cash only."
• "Usually I hate restaurants that do not offer card payment and accept cash only specially if a nearby cash point charges a pound for every transaction."
• "Parking isn't great but public transport links are available. Cash only, but plenty of cash points close by."
• "Don't serve masala potatoes on weekdays and it's cash only."
• "They only take cash. There's a Barclays free cash machine up the road (5min walk)."
• "They accept online orders for delivery but won't take card payments."
• "Decent food, no five star as cash only! It's the year 2022!! Who has cash these days."