Giraffe, Bath Reviews Summary

Staff Service

Pros:

• "Friendly staff and a good stop close to the centre of Bath as well as the train and bus stations."
• "Our waitress Alisha was everything she should be - attentive when necessary and left us alone for the rest of the time."
• "Staff seemed happy to help with any queries about the menu."
• "Joe the bartender on shift gave us some good recommendations."
• "Lily... was also great at recommending what else we could do in Bath."
• "Food was lush waitresses were so friendly very fast on food and drinks."
• "The staff were very friendly and professional but they seemed understaffed and stretched."

Cons:

• "Food fine, but one extremely rude and abrupt member of the waiting staff who really spoilt our experience."
• "The male member of staff had a real strop and stormed off to place the desserts back down on the counter."
• "There were simply not enough staff for the size of the restaurant and the management of the entire operation was hopeless."
• "Waitress was uninterested and not very friendly."
• "Staff not on form tonight and didn't seem to not know what was expected of them!"
• "Service was very slow - we were sat for 45 min before food came out."
• "Service was not great was stood at the door waiting for a minute or two whilst two staff stood in front finishing off their conversation."

Food Quality

Pros:

• "Food is amazing, tasty and looks palatable, presentation is superb!"
• "The food was very good quality, fast and tasted great."
• "Food was nice and timely."
• "I ordered steak and it was perfectly done, nice colour and taste for a medium rare steak."
• "The food was delicious. 20 empty plates!"
• "The churros were incredible, 100% recommend."
• "The food was delicious."

Cons:

• "The burger was small, tasteless, possibly made the previous day."
• "Terrible food, my partner ordered a chicken burger which was then raw."
• "Food arrived far too quickly to have been prepared to order unless it hit the microwave."
• "Food portions are small and pizza on childrens menu is a microwave pizza which my daughter couldn't eat."
• "The steak tasted like vinegar and the portions were so small even a small child would still feel hungry."
• "The hanging kebab was terrible. The chicken was so dry I couldn’t get it off the skewer."
• "The ribs looked terrible. Completely unappetising."

Value for Money

Pros:

• "The food is good value for money."
• "Prices were reasonable but they do do Meerkat Meals which is even better!"
• "Good sized portions at a reasonable price."
• "The food was lovely & can’t complain at £5 cocktails."
• "Boys burger, drink and pudding £6.50 is good value."
• "Good value at £5, including a small coffee."
• "Great food and amazing prices!"

Cons:

• "You also don't get much for your money found that the main did not fill me up."
• "For adults eating is closer to £20/head for lunch which is quite steep."
• "Food was okay but expensive."
• "Drinks are sooo expensive. £3.60 for a can of Pepsi is a joke."
• "Food is a bit pricey for the quality."
• "Quite dissappointed in Giraffe today was a bit expensive too coming in at £130 for five people."
• "Food tasted good but very overpriced for the tiny portion sizes."

Ambiance and Decor

Pros:

• "Decor is a bit stark for my taste but I guess it fits the image they want."
• "The decor of the restaurant is pleasant."
• "Some nice music at a good volume. Toilets were good too."
• "It was a friendly, relaxed atmosphere."
• "The atmosphere was amazing and lovely!"
• "The atmosphere is cozy and pleasant."
• "Lovely relaxed and upbeat place."