Address: 18 Hickman Ave, London, E4 9JG, United Kingdom
Phone: +442085235533
Rating: 3.1
based on 122 reviews.
Company Management and Support
Pros:
"I have been working for this company TSS for the past 7 years, it is a good company they treat us fair and square."
"Control room staff were decent and helpful."
"I am very happy working for Total security services, I would definitely recommend the company. The pay is good and salary comes when due."
"Great place to work after working for a few security companies i started with TSS and have been very surprised unlike a lot of security companies i find that if you talk to the area managers and explain things as long as as you tell them as it is then they help out with whatever the problem is."
"Always got work no problems been with them for 3 years now tesco are good and they let me do my job my area manager kevin ward is brilliant always checks on me or if i need anything and gives me good advise if needed would recommend this company its been a great experience working with these guys and still continuing too."
"Excellent company to work for, always had good communication with area managers and Suliaman regional manager."
"I am very happy working for Total security services, I would definitely recommend to family and friends. My Area manager is easy to contact when needed. He is polite, always willing to help."
Cons:
"Terrible company to work for! No support from control or management, area managers don’t reply or you just never see them."
"The attitude on guy doing interviews was unbelievable (colchester job centre) talk about small man syndrome he's the perfect example."
"Some don't understand is or we don't understand them due to language barriers."
"Would not recommend working for this company especially if your on a back to work program or have a disability, my opinions, my worries and concerns were not heard."
"Area manager was rude....without knowledge about company's policy."
"Spineless area managers and rude control staff."
"Very poor company to work for in fact the worst I've ever worked for, the managers are prats specially the area a manager for the north west, unprofessional and liars."
Work Conditions and Pay
Pros:
"Training facilities were great done a whole week of training for my sia license the same time and passed."
"There’s Plenty of work available also and training at beginning of employment too help you which is very helpful if you’re new to security altogether."
"Uniform supplied by the company at no extra charge."
"Pay always on time."
"Small hourly pay increase, and salary paid regularly and on time every month."
"Lots of work to choose from also company can be very flexible with the shifts days, nights, weekends, depends on your needs."
"Love the new office very high standard finish. Have all the Hi-Tech facilities required to run the Security business."
Cons:
"Absolute rubbish company. If i had known what they were like, i would of never applied."
"They treat their workers worse than animals. Demanding multiple times to do extra shifts and double shifts all while paying the bare minimum wage."
"You get blamed for theft even when you are on your break, or you are the only security guard on the shop floor with over 200 customers."
"Wages are regularly not paid to guards, as a punishment for not doing a double shift or for taking holiday."
"Long hours (18 hrs) zero time off. working double+triple shifts. robot with no free time."
"They underpay you, for a start '£7 an hr' (when the government put minimum wages at '£7.50')."
"Only negative was the low pay."
Professional Development and Recognition
Pros:
"TSS is a good company. It aims at the best, giving opportunity to every one to work."
"This is arguably the best security company in the country at the moment."
"Very good experience with Tss as security officer one of the best mangers I have come across Bruno,Zee."
"Happy to see the most of the Operational Managers, Regional Managers and Area managers come from the ground roots."
"Trainers are amazing, their knowledge and experience are exceptional."
"Good company to work for, the manager is very attentive to the needs of his staff and bridges the gap between the client and the operatives fantastically."
"Managers are very friendly and committed with their work."
Cons:
"2 close family members worked for them, appalling company. False accusations made, cctv proof their accusations were indeed false. No apology."
"After leaving TSS who I had worked hard for for four years, they withheld my holiday money I worked to accrue during covid working frontline."
"Very unprofessional company to work for.worked 4 years for them and there was not recognition at all."
"Terrible managers that appoint terrible supervisors, no professionalism at all."
"Don’t work for this company dosent value you at all and will invalid your rights."
"I made hundreds of arrests in my two years of service, but got removed from a store because one of the managers didn't like me."
"Bad company to work for they promise you loads of work and expect you to work 2 16 hour shifts back to back and of you refuse they cut your hours right back."
Communication and Staff Treatment
Pros:
"One word WOW on training with Darren first class trainer put me and rest class at ease Darren was very nice approachable man to chat with as same of the rest of staff in the brand new training building in higham just got same amazing company amazing staff and can not wait to get started as a TTS security officer and big big thank you to Darren for working with me to get me thro this."
"Just wanted to say thank you total security service you placed a security officer in chingford new road his Id number 152575 Name Shakir on his id card I will rate him 10/10 nice and polite soon as you enter the shop welcoming greeting smile on his face."
"Awesome company working with this company over five years never had a problem."
"Total security for me is the best on market and the only one care about his employees/I'm very appreciated about my area manager Nicolas, very respectfully and humble, Jehovah bless you Boss."
"I am currently employed by TSS, and must say they are a great organisation to work for."
"A fabulous firm to work for ..I am terminally ill with pancreatic cancer. And these kind people.have kept me employed on SSP.but could have let me go ..but didn't."
"TSS is one of the best employers to work for, their 100% flexible with part time or full time positions, always have regular shifts available, a 24/7 control room always on hand to help with anything you need."
Cons:
"Your new app is dam right hideous and so hard to navigate the old app was so better bet you wasted a lot of hard earned cash that the officers earned for you's on this piece of trash how about a pay raise?"
"Out of control security personnel threatening people with violence and dragging them off for a search without consent."
"The only problem is the control office staff, they have so many good and humble guys there but there are some who thinks because they sit in the office that they can just talk to you over the phone in a rude way."
"The security employed at an establishment did nothing but stand and talk and played on their phones, verbally aggressive and abusive to other members of staff."
"They hire them guys who barely cant speak English, have broken English and not fluent in English language."
"Staff are manipulative conniving scumbags. They phone you all hours of the day dozens of times, ESPECIALLY ON YOUR DAY OFF, DEMANDING THAT YOU COVER A SHIFT."
"The TSS staff handle you very unprofessionally, especially one of the female staff in control."