The Gloucester Arms Reviews Summary

Staff and Service

Pros:

• "Medium cozy, okay selection of beers, a limited number of local brews, but that seems to be common in London currently, with great and very friendly staff."
• "Good service and good beer."
• "Friendly staff, well served and typical pub-style food which was tasty."
• "Steven our bartender was so friendly, attentive, fun, professional and completely wonderful that we have found our favorite pub in London!!!!"
• "The atmosphere was great and the stuff paid attention to every detail in order for us to have a good time there."
• "Very friendly staff though!"
• "All staff we encountered were nice and friendly."

Cons:

• "Terrible place called in on a Sunday nearly everything on the menu was unavailable."
• "Firstly, one of the bartenders got angry at a question and proceeded to say if someone asks him that question again he will kill everyone - terrifying."
• "Staff unfriendly. Verging on rude."
• "The food was ok, but the sparkling wine was served warm. The hygienic standards are low and the Service was extremely disappointing."
• "Staff are grumpy kids with an attitude that just want to hangout behind the bar on their phone."
• "Awful on-the-bar-service. They’d be leaving you waiting whilst staring at you…."
• "No table service and pretty mediocre food compared to our excellent prior experience."

Food Quality

Pros:

• "Yummy food and dessert! Recommend the sticky toffee pudding!!"
• "The food was delicious, great portions as well."
• "The food was amazing, especially the crispy squid, the best one I have ever tasted."
• "It was perfect for a evening with friends. We had some beers, Wings and chips, all very delicious 👌"
• "The food and drinks were good. Portions were big enough that we couldn't finish it all."
• "The Steak and red wine sauce pie was perfect."
• "The food service lift has a total of 3 tickets on it. AN HOUR LATER!!! I receive my food."

Cons:

• "Do not eat here. Had some of the worst fish & chips ever here last week."
• "The chorizo was dry hard and looked like it had been left out for over a week."
• "Quite the worst meal I've had in a pub for a very long time."
• "The flat iron steak was lackluster and a bit over cooked."
• "Sweet potato chips yummy but smallest serving- only half a cup for £3 or £4."
• "Crispy squid all you could taste was the batter and when you did get some squid it was chewy and hard."
• "Food was very poor, I ordered the 'famous' pie, it was ok, but the vegetables dry and cold and the mash was like glue and cold."

Atmosphere and Location

Pros:

• "On the other hand if you want have a good beer with still ok prices for Lindon, friendly service and watch football this a place to go."
• "Wonderful place, great atmosphere and full of nice people!"
• "When thinking of my time in London, all the friends I've made in the past semester I've studied abroad there, The Gloucester arms often comes to mind."
• "Great location in the heart of Kensington, perfect for exploring Hyde Park or the shopping streets of Gloucester Road and others in the area."
• "A really good pub, and excellent choice if you want to watch a match in a great environment."
• "The place looks beautiful."
• "A sports bar. Atmosphere is good."

Cons:

• "This place is a little on the pricey side, but that largely reflects the area it's in."
• "Drink selection is quite limited and the kitchen is closed after 9pm."
• "Appallingly bad service. The website states family friendly, but no baby chair and obviously didn’t want us there."
• "One end is good for watching sport on the TVs, the other entails sitting by the toilets."
• "The water glasses also were not completely clean and neither was my dish."
• "Tiny table near toilets. Stools only."
• "Pub closed when listed as being as open at 11am."

Value for Money

Pros:

• "Good value food in an expensive area."
• "The beer was a very good price and we are from up north so It was good to find somewhere with our prices."
• "The food and drinks were good. Portions were big enough that we couldn't finish it all."

Cons:

• "Instead of filling their boots while the sun shines, they turn people away. Even at the extortionate prices they charge, people would have been happy to pay for more."
• "Ordered a bowl of chips for £2.79, and this came !!!! Had about 1 and a half chips each 🙃"
• "Shocking service from the manager who’s serving watered down drinks and refusing to take back a drink."
• "Poor service took over 30 mins for a below average meal."
• "Food tasted like it was bought from a frozen supermarket and put in a microwave. Really poor quality."