The Gym Group London Bloomsbury Reviews Summary

Gym Equipment and Facilities

Pros:

• "The gym is always clean and the machines are properly maintained."
• "There are several levels at the gym so there is something for everyone!"
• "The gym location is perfect, at the heart of centre London; has complete set of exercise machine; has enough space for your exercise; and gym is always clean and tidy up."
• "It’s surprisingly spacious and has all the racks, barbells, dumbbells, and cable machines you’d want."
• "Facilities are also very diverse, a lot of machines available."
• "This one is bigger than some of the others in the area. There's 4 separate areas."
• "It's clean and tidy. The showers are hot and not lukewarm."

Cons:

• "Guys doing 7!!! Sets on the single lat pulldown machine is just not acceptable."
• "A lot of the machines don't work properly."
• "A toilet has had no seat for a few weeks."
• "Equipment is rusty and broken."
• "There is an absurd number of treadmills (and other cardio equipment) as opposed to benches and deadlifting racks."

Staff and Personal Trainers

Pros:

• "The staff are incredibly nice and are always willing to chat and offer advice."
• "Brads boot camp classes are the best!! He makes so much effort to help us all progress."
• "The personal trainers are some of the friendliest people I have ever met."
• "Very attentive class instructors/trainers who are incredibly professional."
• "Would recommend André or Adam if anyone is looking for a PT, their knowledge and attention to detail is second to none."

Cons:

• "Some PT trainers will not give you 1 lesson to try it, even if you pay for one, most of them on the phone whilst training you."
• "The main reason I joined was the classes, but those are constantly canceled without warning."

Value for Money

Pros:

• "Good gym for the price."
• "Great value for money."
• "Price is average after the discount period."

Cons:

• "When I cancelled my membership they cut my access despite having another week left I'd paid for."
• "I join the gym on the 20th of April and till this moment NO INTERNET NO HOT WATER I don’t know for what the charging £29 pounds a month with £10 joining fee."

Class Availability and Quality

Pros:

• "The classes are great fun, with good variety and very inclusive."

Cons:

• "The instructors either start or finish the classes late, clearly without having prepared for it in advance."

Management and Policies

Pros:

• "They have recently started implementing a new policy to keep the gym floor tidier which has made a noticeable difference."

Cons:

• "Their policy on cancellations is poor, and they still charge you even if you have a legitimate reason for missing a personal training session."

Overall Experience and Satisfaction

Pros:

• "Overall, the experience is great, the location is convenient, and the gym has everything I need."

Cons:

• "No real space to stretch or do floor work without feeling in the way."

Suggestions for Improvement

Pros:

• "Would love to see more frequent cleaning, especially in the changing rooms."
• "More classes throughout the day would be great, especially during peak times."
• "Could do with more benches and deadlifting areas."
• "Better air conditioning system to manage the gym temperature."

Cons:

• None specifically mentioned.