Arbons Carpet & Flooring Reviews Summary

Customer Service

Pros:

• "The personal attention has been exemplary."
• "Communication was excellent and John Arbon was available by phone, email and text."
• "John and his team were very professional and the job was to a very high standard."
• "Excellent service from start to finish, from shop to the completion of the job the staff where helpful officiant and friendly."
• "It’s a very stress-free experience dealing with the guys at arbons and they are very professional and accommodating."
• "The service I received from the first point of contact was outstanding."
• "John and his fitters turned up at the specified time and got on with the job."

Cons:

• No cons mentioned in the reviews.

Quality of Work

Pros:

• "They worked cleanly, professionally and to a very high standard."
• "All the carpets we had fitted were done to a very high standard, and both Steve and Rob were very friendly and courteous."
• "The carpet was installed last week, over two days, and looks fantastic. The workmanship was excellent."
• "The work was done with speed and precision and only took two days."
• "John and his team completed the work to the highest standards and treated our home with care and respect."
• "The workmanship is excellent leaving an amazing finish."
• "The fitter did an excellent job."

Cons:

• No cons mentioned in the reviews.

Product Satisfaction

Pros:

• "We are delighted with our new Moduleo floors."
• "I don’t use the word 'wow' often, but this was a definite 'WOW' it is absolutely stunning!"
• "I am so delighted with the finished look."
• "We are incredibly pleased with the quality of service provided by John and the team at Arbons."
• "I have never seen fitting to the standard of John's work - excellent."
• "The carpets are top quality, Steve and Rob fitted the carpets quickly and went above and beyond the call of duty."
• "There is a scree underneath and the floor is cozy, no cold toes!"

Cons:

• No cons mentioned in the reviews.

Professionalism

Pros:

• "Very friendly and professional guys and we will definitely be using them in the future."
• "John is a master of his craft, who turned a desolate kitchen floor into a great looking space in no time."
• "They were also clean and tidy."
• "The fitters were extremely professional and courteous."
• "I was really impressed with John's knowledge and professional advice."
• "John went out of his way to meet our deadlines working after hours on a Saturday evening and a Sunday morning."
• "John and James were very polite, skilled and efficient."

Cons:

• No cons mentioned in the reviews.

Value for Money

Pros:

• "Value for money (5/5)"
• "The quote compared favourably with bigger chains."
• "Prices were very reasonable, and quality very high."
• "Arbons provide a professional and individualised service for a customer who likes a personal touch for a very reasonable price."
• "Having dealt with some of the big name carpet shops in the past I can definitely say Arbons are a cut above the rest, whilst also being very competitive on price."
• "Great price, great service and great people."
• "They are reasonable with prices and will only carry out extra work I.e feathering to make the floor completely level if needed."

Cons:

• No cons mentioned in the reviews.